nick crawford

dispatcher

About

Customer Service Representative at Green Shield Canada (GSC)

Country

canada

City

chatham

Industry

transportation/trucking/railroad

Skill

customer service, microsoft office, management, leadership, microsoft excel, team building, strategic planning, project management, microsoft word, training

Experience

supervisor

ya | engage

2017-6 - 2018-6 · 1 yr 1 mo

Am a strategic member of the Operations Leadership Team who will collaborate with other team members to create and continue to evolve a positive, change orientated company culture highlighted by team work, development, low turnover and high performance. Coaches, motivates and develops staff and oversees the day-to-day operations of the contact centre ensuring programs and staff are maintaining all contact centre standards, expectations, policies, and guidelines.

customer service

teksavvy solutions inc.

2015-3 - 2017-6 · 2 yrs 4 mos

dispatcher

westcan bulk transport

2018-6 - Present · 8 yrs 4 mos

inventory auditor

navistar inc

2007-5 - 2009-2 · 1 yr 10 mos

customer service

scotiabank

2006-7 - 2007-5 · 11 mos

team leader

aditya birla minacs

2011-2 - 2014-10 · 3 yrs 9 mos

customer service representative

green shield canada (gsc)

2014-10 - 2015-2 · 5 mos

As Canada's only not-for-profit health and dental benefits provider, we're different. We eat, sleep and breathe health and dental benefits. It's what we do. And we innovate everywhere, taking a closer look at each customer's specific issues to find answers that lead to real, bottom-line savings and practical business solutions. Innovative cost containment strategies, advanced technology, exceptional customer service…it's what we do. Visit greenshield.ca.