Nichole Graham, MBA

Creating an agenda for employee conversations. Challenging the status quo and asking the tough questions on employee engagement and the “so what”? Building a space for meaningful dialog, surfacing tensions and concerns, and positive employee engagement and experiences in support of BCG’s values and culture.

Led and delivered HR solutions to increase organizational capabilities and talent and operational efficiencies for Global Marketing and the Global Client Team. Drove a strategic agenda of change during a tumultuous time between the pandemic, leadership changes and budget constraints.

Shaped and led an emergent people and operating system for the global Marketing community (400+ Global, Regional and Local employees) with the intention to embrace the future of work. Successfully challenged the traditional people and talent structures and created new space for a holistic and global Marketing organization.

Transformed HR from traditional generalist and administrative role to strategic business partner. • HR Organization Leadership: Drove HR strategy for global Finance, Marketing and Operations (300+ employees); led programs for growth and expansion within each function. • Organization Transformation: Implemented and led initiative focused on “Predictability, Teaming and Open Communication” Services focusing on improving value delivered while also improving sustainability. • Workforce Planning & Development: Led initiative to create and implement a career framework and related development and compensation program for all Global Marketing employees; this was then adopted and used for launch throughout the rest of the system functions. • Workforce expansion: Teamed with Senior Leadership in expanding Global presence to Gurgaon, India; hired and trained 100+ employees.

Drove Human Resources strategy for Personal Lines, Claims and Claims Counsel Business Units in multiple states 700+ employees. Successfully transitioned and led change management for 400+ employees during Tower Group Company’s acquisition of OneBeacon Insurance’s Personal Lines division.

Drove Human Resources strategy for Personal Lines, Claims and Claims Counsel Business Units in multiple states 700+ employees. Successfully transitioned and led change management for 400+ employees during Tower Group Company’s acquisition of OneBeacon Insurance’s Personal Lines division.

Led Corporate Human Resources function in global partnership to Executive Leaders in 13 countries: Finance, IT, Sales, Marketing, Legal, and Human Resources (3600+ employees); Drove process of restructuring global IT and Finance organizations to enhance top efficiency and decrease turnover.

Successfully drove change management from reductions in force to massive growth during a change in partnership with the Boston Globe and The New York Times. Significantly grew in career from transactional junior role to strategic HR leader (HR Manager, Sr. HR Generalist, HR Generalist, Recruiter).