Nicholas Hall

• Direct collaborative efforts within a cross-functional team environment across the sales organization to influence part and product designs at customers, working upstream with OEMs and downstream with part manufacturers. • Research and review market trends to better help and support customers with aligning their procurement strategies to mitigate and prevent potential future supply chain issues in the near and long-term futures. • Negotiate with suppliers to establish best costs and sourcing strategies that provide competitive pricing and technology solutions that help customers meet their financial and production objectives. • Manage $7M portfolio of 10 accounts, including the branch’s largest and most challenging customer.

• Strategic account manager to BAE Systems managing all BAE/TTI transactions at 6 strategic BAE sites across North America; ~$4M per year, hundreds of PO’s, thousands of line items. • Successfully migrated and consolidated buying, planning, and managing responsibilities from 3 separate BAE sites to a hybrid local/remote operations management system establishing a “Space Excellence” BAE site. • Developed, implemented, and managed BAE consignment program; >100K part pieces, ~$2M per year. o Reduced BAE’s total acquisition cost ~$200K annually, decreased time to production by more than 20 weeks. • Initiated, tracked and implemented supplier quality QBR’s, site audits and visits to factories, and root cause analysis with corrective actions when necessary. • Repeatedly maintained the highest level of quality with lowest number of PPM errors/defects of BAE’s suppliers.

• Quoted, processed, and maintained hundreds of orders, resolved customer obstacles, and strategically defended and grew accounts. • Established, reviewed, and maintained customers’ material replenishment/bond programs on a weekly basis. • Managed $3 million portfolio of 30 accounts, 8 of those on the branch’s Top 20 List. • Grew annual sales by 67% from $1.5 million to $2.5 million from 2007 to 2008 and run rated $3.4 million for 2010. • Achieved a “Mission Impossible Account” corporate objective by establishing, servicing, and growing a target customer account that did no prior business with TTI to $80,000 in 2008.

• Researched, validated, and initiated potential customer accounts and established a business relationship through value based selling. • Worked in a team environment with corporate/branch product managers, field sales representatives, and sales management across multiple branches, spanning the North America Northeast territory around Virginia and Canada. • Completed rigorous Sales and Marketing Training Program. • Achieved sales growth, account activation, and quality goals while maintaining high levels of customer service.

• Received extensive training about Target brand management, customer service, leadership, and project management skills. • Managed and supervised 10 team members in the Electronics and Entertainment department. • Guest Service Team Lead: handled difficult guest situations often under pressure, managed cashiers’ shifts, and maintained efficient operations of front lanes. • Leader on Duty: controlled brand management, handled challenging guest issues, oversaw store operations, and performed opening and closing procedures.