nichola darwin

* Key Responsibilities * To set a candidate up on our checking site (currently First Advantage – moving soon to Experian) * Contact the candidate and walk them through the screening process so they are aware of timescales – what to expect next and how to complete the forms effectively * Be the point of contact for candidates, hiring managers and other key stakeholders within the business * Provide effective communication to the above on the progress of the checks at any point * From MI on a weekly basis to hiring managers, directors, account teams and other key stakeholders within the business * Request CRB’s, credit checks, CIFAS checks and references for all candidates and effectively and efficiently chase them to ensure we hit the start date deadline * Organise day 1 details for candidates by contacting the business to organise * Aftercare call to ensure that the candidate has started and had all the tools they need to perform the job * Assist with the Employee Consultant Admin team in repling to day to day quiries, holiday, pay and tax information requests

* Key Responsibilities: * To plan and arrange the most effective way to organise myself and other temporary members of staff who were completing the same task as me in other HR departments around BCC * To systematically audit and cleanse personnel files for different area's of Birmingham City Council's HR departments - this was to ensure that only relevant documentation was present of file and also to ensure that all staff had the correct identification and work permits on file * To arrange delivery and collection of stationary in order to complete the task * To arrange collection of the files in order for them to be scanned onto a new filling system * To update the management team on a weekly basis on the progress of the task

* Key Responsibilities: * Contacting small and large businesses, speaking to people up to Managing Director and Board level to acquire their details for database purposes * Ensure that the database was continuously cleansed and up to date with relevant contact information * Extensive PA duties as and when required

* Key Responsibilities: * To be the first point of contact for new clients * To add said clients to the internal database * To liaise with clients on a regular basis to inform of new instructions and get them to view * To liaise with clients and inform them of Knight Frank's services to see if they want to sell their home though the company * To create marketing material for new instructions, price reductions and featured properties * To report on a weekly and monthly basis, how many new clients I have added, how many viewings I have organised and how many valuations I have organized * To liaise with other agents, lenders, financial consultants

* Key Responsibilities: * To package mortgage applications to chosen lender, including arranging valuations, employment references and mortgage references. * To add new clients on to internal client database * To progress said cases through to completion * To liaise with clients, lenders, solicitors, estate agents and advisor on a daily basis * To act as an intermediary for the company to external organizations * To complete personal monthly completion figures for processing manager

* Key Responsibilities: * To package mortgage and life assurance applications to chosen lender/provider * To add new clients on to internal client database * To progress said cases through to completion or offer of terms * To liaise with clients, lenders, solicitors, estate agents and advisor on a daily basis * To act as a liaison for the company to external organizations * To produce draft copies of compliance reports for advisor * Update tracking and completions records * To supply advisor and financial manager information on monthly business on such items as: * Monthly business submissions * Monthly business completions * Monthly income

* Key Responsibilities: * To generate sales opportunities and manage diary * To interview customers and identified requirements through a customer fact-find * To referred customers to other members of staff for cross sales * To be solely responsible for all my customers financial dealings with Lloyds TSB

To activly seek out exitisitng and new customers who needed to review their savings needs to ensure they were earning as much interest as possible, using open and closed questionning techniques. To refeer those customers who needs to mpore directed to financial or mortgage advice

* Booking travel and accommodation for the business unit * Reconciliation of invoices * Reception Duties as required * Maintaining the HR files ensuring they are kept up to date with current employee information * Data entry for training records, Appraisals and adhoc projects * Researching training courses, sending out joining instructions, booking rooms/lunch and collating feedback forms * Completion of monthly reports covering travel, accommodation and training * Conducting HR Inductions and exit interviews with employees * Providing support for the HRIS (SAP) * Administration support to the HRBP * Issuing and setting up tender codes * Producing purchase orders * Supporting procurement team during holiday periods * Assisting in the preparation for promotional events * Coordinating intranet editing, internal communications and events * Completing Prequalification documents for Municipal Sales department * Provide admin support during quarterly sales meetings * Covering for the Business Systems Administrator during holiday and absence periods.

* Be the main point of contact for all calls into the Business (to include members of staff, new joiners -experienced hires and graduates, internal and external stakholders, press and sales) * Answer 85% of these calls through our knowledge on call 1 * If this is not possible obtain the information and revert back in a timely fashion and adhere to business SLA's * Case owenership * Coaching * Continuallearning to keep up to tdate with Employment Laws and Employee Rights and also any enhanced packages that PwC offer * Reporting to TL using inhouse systems

* Academy Workshops administration, management and marketing – Lawyers, Associates, Senior Associates, Legal Directors and Partners * Academy bulletins * Updating of Academy details on MOBI (internal webpage) * Management of internal spread sheets * Invoice management * Use of Survey Monkey * Use of Thomas International