Nhật Lệ Lê

1. Operations Management Role - Managed dealer’s inventory to maintain optimal safety stock levels and monitored monthly sales performance. - Coordinated with the factory to arrange production schedules and ensure timely delivery. - Worked closely with logistics partners to book shipments and schedule deliveries - Handled export documentation, including contracts, proforma invoices, purchase requests, and payment tracking. - Managed the dealer distribution system to gain an overall market perspective and make strategic recommendations. - Performed monthly profit simulations for export shipments to analyze costs and forecast profitability. - Collaborated with internal departments to ensure smooth order execution and efficient supply chain operations. - Prepared daily, weekly, and monthly reports on market performance, dealer sales, and operational matters. 2. Business Development & Market Expansion Role - Develop yearly plans (AOP) and conduct annual strategy discussions. - Conducted market research to analyze competitor pricing and related product. - Developed new SKUs and coordinated packaging development for new products. - Organized and participated in trade fairs, exhibitions, and business meetings to acquire new dealers. - Negotiated for pricing, contract terms, and promotional support for dealers. - Proposed and executed suitable marketing support strategies based on dealer’s Plan Action & Review (PAR) analysis.

1. Export Operations & Logistics Role - Managed the execution of signed contracts, ensuring timely processing of export orders. - Worked with freight forwarders and logistics providers to secure bookings and optimize shipping arrangements. - Collaborated with factory warehouses to facilitate the smooth movement of goods. - Communicated with third-party inspection agencies (SGS, Bureau Veritas) to schedule quality control checks and obtain necessary certifications. - Assisted in checking and preparing export documentation and other paperworks. - Provided high-quality customer service to maintain strong relationships and handle any arisen issues. - Operate SAP system to create orders and delivery time in accordance to customer requirements. 2. Business Development Role - Developed and implemented annual and quarterly business plans to drive sales growth. - Identified potential customers and built long-term relationships - Analyzed new market opportunities and assessed the feasibility of entering untapped regions. - Negotiated contracts with new buyers, ensuring competitive pricing and favorable terms. - Coordinated with R&D to develop new products tailored to customer demands and market trends.

1. Operations & Export Management Role - Processed new orders and worked closely with the factory to align production schedules with delivery timelines. - Coordinated with shipping companies and forwarders to book freight and oversee shipments. - Managed end-to-end export documentation, including sales contracts, proforma invoices, commercial invoices, packing lists, certificates of origin, COA, Fumigation, etc - Monitored payment schedules and ensured timely submission of shipping documents to customers. - Maintained proper documentation records. - Perform additional tasks assigned by the Manager. 2. Sales & Business Development Role - Sourced and acquired new customers through B2B platforms such as Alibaba and TradeKey. - Managed the company’s B2B accounts by posting product listings, responding to inquiries, and sending quotations. - Arranged virtual meetings and on-site factory visits for international buyers to strengthen trust and transparency. - Conducted market research and competitor analysis to identify new business opportunities. - Maintained strong customer relationships by providing prompt responses and customized product recommendations.