Nhung Pham
Partnership Development Manager, BaaS @ Ngân hàng số Liobank by OCB
About
An agile and solution-oriented digital partnership manager with 5 YOE in digital services, including fintech and e-commerce. Proven track record of managing multiple partnerships and business enhancement projects in Vietnam, as well as early start-up consulting exposure in Ireland.Specialize in driving business growth with partners, developing new product initiatives, and leading product launch projects. Demonstrate the ability to self-motivate in a fast-paced environment and deal with ambiguity.ENTJ
Vietnam
Ho Chi Minh City
Financial Services
Market Research, Business Planning, Organization Skills, Time Management, Cross-functional Coordination, Problem Solving, Microsoft PowerPoint, Written Communication, Data Reporting, Sales Forecasting, Presentation Skills, Client Counseling, Client Relations, Customer Relationship Management (CRM), Interpersonal Skills, Salesforce.com, Business-to-Business (B2B), Stakeholder Management, Account Management, Microsoft Office
Experience

Research Consultant
Dublin, County Dublin, Ireland
I led a 3-member consulting team that engaged with 50+ companies and secured 3 client projects. I facilitated workshops, structured key business challenges, and delivered actionable strategy recommendations to C-level clients. Our projects include: 1) optimising system scalability for Decision Analytics, 2) developing a go-to-market partnership strategy for Waggi Connected Pets, and 3) improving customer experience for Wexford Bus. In parallel, I worked at WakeUp Capital for investment research, focusing on deal screening, conducted deep-dive research, and delivered data-driven insights to inform investment decisions and strategies

Account Manager
Data Nest is the leading Data Analytics service provider for financial institutions in Vietnam, with the power of Big Data and AI Technology. I led the adoption of cloud-based analytics solutions, building trusted partnerships with banking clients through consultative engagement, service review workshops, and proactive issue resolution.

Senior Partnership Management Specialist (MAP)
Management Associate Program (MAP) is a graduate program designed with a fast-paced promotion. I was selected after a 5-round application process with a 2% competition rate. I managed multiple partnership projects with e-wallets, PSPs, and digital platforms to launch and drive customer acquisition for BNPL payment and digital lending products.

Commercial Operations Associate
Ho Chi Minh City, Vietnam
(I started this job before my undergraduate degree completion) I streamlined operational processes to ensure accurate and consistent cashback transactions, analyzed transaction data to detect and resolve issues, and implemented system integrations to onboard new merchants efficiently onto the platform.

Merchant Operations Specialist
Hochiminh City
(I started this job before my undergraduate degree completion) I managed system automation projects and led a 15-member collaboration team to enhance onboarding efficiency, onboarded new merchants while monitoring daily reports to grow platform activity, and implemented promotion programs to help new merchants boost early-stage sales revenue.
Education

International Business
- Outstanding Graduate Award 2021 (Top 2%) - Scholarship for students with excellent GPA results (Top 5%) - Award “Student of 5 Merits” of the university for 3 consecutive years - Title “Advanced Youth Following Role Model of Uncle Ho” for 3 consecutive years
Nhung Pham's Contact Information
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