nhien quach

senior assistant director of admissions - west coast region

About

If believing in education is wrong, I don't want to be right. With over nine years of experience, I am a higher education professional with a demonstrated history of working in recruitment, admissions and support services. I am goal-oriented and student-focused with a can-do attitude. Skills: Salesforce, TargetX, Microsoft Dynamics, Microsoft Office, Credential Evaluation, Counseling, Student Development, Student Activities and Event Planning, Student Supervision, Public Speaking, F Visa Regulation, and Leadership.

Country

united states

City

seattle

Industry

higher education

Skill

student development, student leadership, student affairs, public speaking, microsoft office, experience working with diverse populations, conflict management, multicultural sensitivity/awareness, leadership, higher education, event planning, program development, supervisory skills, organization, community outreach, fluent in vietnamese, collaboration, microsoft publisher, advisory work, social media, emergency response, committee liaison, microsoft office 2011, microsoft word, research, time management, teaching classes, facilities management, powerpoint, microsoft powerpoint, customer relationship management, credit evaluation, customer service, sevis regulation

Experience

senior assistant director of admissions - west coast region

university of new hampshire

2019-8 - Present · 7 yrs 2 mos

residence hall director

university of new hampshire

2012-7 - 2014-12 · 2 yrs 6 mos

* Supported and Addressing 135- 250 students’ issues and needs through weekly student contact, community building, and programming * Implemented educational outreach curriculum for international and multicultural themed halls * Serve on committees with focus on student development, technology and career planning * Serve on emergency response team for approximately 5000 students

esl teaching assistant

highline community college

2008-1 - 2008-1 · 1 mo

Provided one-on- one homework tutoring to students, answering questions and conversation practice opportunities

intern

northwest harvest

2007-1 - 2008-1 · 1 yr 1 mo

Responsible for multiple tasks, from stocking shelves to supervising new volunteers at Cherry St.’s Food Bank

senior assistant director of admissions

university of new hampshire-manchester

2017-10 - Present · 9 yrs

buddies without borders program coordinator

university of new hampshire

2012-9 - 2014-12 · 2 yrs 4 mos

* Organized monthly meetings to enhance integration of domestic and international students. * Recruited domestic students who are interested and culturally sensitive * Collaborated with International Student Services, ESL Institute and Student Activity to host monthly Ally Gatherings * Developed an interactive curriculum assisting international students with navigating UNH community and American culture. * Presented at NASPA Regional Conference on topic of international student integration

graduate community director

eastern washington university

2010-8 - 2012-6 · 1 yr 11 mos

Supervise Resident Assistants and collaborating with different offices to address student’s concerns and built student leadership

resident assistant

the evergreen state college

2008-8 - 2010-6 · 1 yr 11 mos

* Ensured 25 residents’ safety and well-being through weekly contact * Built community for all residents, primarily first-year students, living in the area through coordinating events and activities * Addressed residents’ concerns and questions through providing support and connections to different resources on campus * Responded to crisis or emergency for 930 residents when on-duty * Performed administrative duties from maintaining records, building check to weekly meetings and managing personal budget

assistant director of international admissions

southern new hampshire university

2015-1 - 2017-10 · 2 yrs 10 mos

* Serve as DSO with experience and knowledge of SEVIS and SEVP regulations * Evaluate and authenticate a high volume of transcripts from different countries daily to determine admission eligibility of undergraduate and graduate applicants * Utilize Microsoft Dynamics CRM, EMAS, Qualtrics and Colleague daily to manage applications and reach enrollment goals * Counsel prospective applicants and their families on the admissions process and opportunities at SNHU through emails, calls, and drop-in visits * Coordinate and oversee the scholarship awarding process with an annual budget of $500,000 USD * Conducted an extensive competitive market analysis that successfully earned new financial resources to boost recruitment in certain regions