Nguyễn Văn Duy

Accountable for driving business growth and brand positioning for Fila + Nine West (Viet Nam and Cambodia Market), and Havaianas to become top-performing brands in their respective market segments. 1. Developed brand strategies, sales plans, and profit budgets to ensure achievement of seasonal revenue targets. 2. Led seasonal buying, inventory control, and merchandise turnover optimization across retail locations. 3. Managed end-to-end retail operations to uphold service quality and in-store brand standards. 4. Directed and developed the team under management, including retail operations and visual merchandising staff, to ensure consistent brand execution. 5. Led visual merchandising planning and execution, ensuring alignment with global brand guidelines across all stores. 6. Collaborated with the Marketing team to support brand communication, PR, and campaign planning aligned with brand positioning. 7. Managed and approved brand budgets to ensure efficiency and alignment with strategic goals approved by the Board of Directors.

Responsible for end-to-end brand management of Gigi and Ceci within the retail system, ensuring commercial success, brand visibility, and consistent customer experience across stores. 1. Developed seasonal business plans, set sales and profit targets, monitored performance, and adjusted strategies to meet KPIs. 2. Planned seasonal buys, controlled inventory, analyzed sell-through rates, and ensured healthy merchandise turnover across locations. 3. Oversaw store operations to maintain service quality and brand presentation standards. 4. Managed in-store visual merchandising and brand display execution in alignment with brand guidelines and seasonal direction. 5. Collaborated closely with Marketing, Merchandising, and Retail teams to execute brand campaigns and retail promotions. 6. Analyzed sales data, consumer behavior, and market trends to optimize product offerings and in-store strategies.

1. Manage daily brand operations for Topshop Topman, ensuring efficiency and consistency in business processes. 2. Collaborate with marketing, sales, and logistics teams to optimize customer experience and drive revenue growth. 3. Oversee brand campaign execution, ensuring timely delivery and quality standards. 4. Train and develop the operations team, enhancing productivity and teamwork. 5. Analyze operational performance and recommend improvements to boost efficiency and profitability

Responsible for executing and supervising store operations, sales, and brand image for Warehouse, Oasis, and Dorothy Perkins retail locations to meet sales targets and maintain brand standards. 1. Implement sales plans, optimize manpower and resources to ensure business efficiency across assigned stores. 2. Manage inventory, control merchandise turnover, prevent losses, and ensure product display compliance with brand standards, including pricing and signage. 3. Train, assign, and supervise sales staff to follow customer service protocols, sales techniques, and product presentation guidelines. 4. Oversee and maintain brand image at points of sale, ensuring cleanliness, proper functioning of fixtures and equipment, and timely window display updates. 5. Analyze daily, weekly, and monthly sales reports to adjust plans and strategies, reporting promptly to brand management. 6. Address customer feedback, collaborate with related departments to improve service quality, and build customer loyalty. 7. Complete required reporting and undertake field visits for store inspections as requested.

Lead and supervise all sales activities during shifts at Warehouse brand stores, ensuring sales targets are met and service quality complies with brand standards. 1. Lead and monitor sales activities during assigned shifts to achieve sales goals and ensure proper customer care procedures. 2. Implement promotions and product displays as directed by the company. 3. Assign tasks and arrange staff schedules under Store Manager’s delegation. 4. Provide on-the-job training for new or underperforming staff, ensuring completion of mandatory training programs. 5. Guide, motivate, and supervise staff behavior, uniforms, and customer service attitude. 6. Oversee accurate stock in/out and inventory control during shifts. 7. Ensure stores remain clean, organized, and product displays comply with Warehouse brand standards. 8. Monitor maintenance and security of assets, equipment, and sales tools. 9. Handle customer complaints within authority or escalate as needed. 10. Report shift results on sales, inventory, staffing, and issues to Store Manager. 11. Consolidate data, propose operational improvements, and coordinate with relevant departments to ensure smooth store operations.