Nguyen Tran Ngoc Diem

- Lead new product development and improve existing products based on market needs. - Monitor market trends and competitors to guide product innovation. - Work with Marketing, Production, and QA teams to meet customer and production requirements. - Provide technical guidance on formulations, solutions for customer. - Organize product introduction and update new trend for customer. - Mentor and implement professional training plans for the Sales team to support the development of specialized skills.

- Manage new product introductions for assigned items and suppliers. - Analyze market trends for food ingredients. - Collect competitor data to support sales strategies. - Maintain close relationships with customers. - Coordinate with Technical Services and R&D teams to provide appropriate solutions to customers. - Organize product innovation presentations for customers. - Work closely with internal Business teams to develop and deliver technical training programs to enhance technical and business capabilities.

1/ Job Summary: - Lead product development for dairy categories including functional dairy, powder, liquid, and jelly products. Focus on application testing and blend formulation. - Provide technical support to the Sweet team in both Ho Chi Minh City (HCM) and Hanoi. 2/ Duties and Responsibilities: - Lead the formulation and development of various dairy products (e.g., powder, liquid, neutral/low pH, functional products, jelly). - Build and apply in-depth knowledge of ingredients used in dairy and related applications. - Application testing in the laboratory - Manage development new projects - Provide technical consultation, product solutions, product information, and application guidance directly to customers. - Partner with sales teams to support new product development, including lab-based ingredient and prototype testing, trial runs, and on-site troubleshooting at customer factories.

I/ Senior R&D Nutrition Specialist 1/ Job Overview: Lead research and development of innovative nutrition products aimed at both the general population and patients with specific medical conditions. 2/ Key Responsibilities: - Develop new nutrition products tailored for diverse groups including babies, adults, women, and patients with chronic diseases such as chronic kidney disease, diabetes, cancer, as well as pre-operation and postoperative). - Present and introduce new nutritional products to healthcare professionals in key hospitals such as Chợ Rẫy, Bình Dân, 115, Vinmec, and others. - Collaborate with leading hospitals such as Vietnam National Cancer Hospital, University Medical Center HCMC, Cho Ray, Bach Mai, and Hung Vuong to conduct clinical research aimed at improving nutrition for patients with chronic diseases and those undergoing surgical care. - Provide expert guidance and consultation to patients and clients. II/ Assistant Marketing 1/ Event & Seminar Support: - Assist in organizing and executing marketing activities at exhibitions and health seminars. - Present and communicate product information at health seminars. 2/ Creative Material Development: Design and develop content for marketing materials, including product briefs, brochures, and company profiles. 3/ Content & Branding Support: Advise in developing product label claims, taglines, and other branding content that aligns with the product's positioning. III/ Consultant Technical for Sales 1/ Sales Support: Provide, consulting about product sampling; accompany the sales team to retail locations. 2/ Market & Consumer Insight: Advise the Sales team on market trends, consumer tastes, and demand. 3/ Client Support: Provide technical support, product samples, and price quotations to clients. Resolve customer complaints or concerns, ensuring satisfaction and maintaining strong client relationships. 4/ Sales Team Training: Conduct product knowledge training sessions for MT and GT sales teams.

- Lead new product research and formulation projects. - Consulted customers on product use and problem solving. - Managed product cost analysis and documentation. - Oversaw scale-up to factory production and regulatory compliance. - Supported marketing with creative content, slogan, product shoot, packaging design...

- Developed new food products and managed lab operations. - Conducted supplier quality audits. - Established product standards and participated in ISO quality system implementation. - Collaborated with QA/QC departments of major clients (ACECOOK Vietnam, President Rice Products Public Company Limited, Nissin Universal Robina Corporation, and Co.opmart…) to ensure product quality.