LUU NGUYEN

Spearheaded export market expansion by proactively identifying and securing new B2B opportunities through comprehensive market research, trade shows, and global e-commerce platforms. Cultivated and maintained robust relationships with international clients, ensuring high customer satisfaction, long-term cooperation, and repeat business. Managed the end-to-end export sales cycle, from negotiating high-value contracts to closely tracking order progress for on-time delivery. Collaborated cross-functionally with the Logistics team to optimize freight costs and streamline transportation, while partnering with Finance to manage receivables and ensure timely payments. Ensured strict compliance with international trade regulations, overseeing export processes and complex customs procedures.

As an E-commerce Logistics Sales Executive at Keys Logistics, I combine my "System Builder" mindset with practical supply chain knowledge to help Cross-border Sellers optimize their operations. I love turning complex logistics problems into simple, efficient workflows.

- Led sales consultations that resulted in successful order closures, significantly enhancing customer satisfaction and accelerating revenue growth. - Coordinated domestic procurement by negotiating with suppliers to secure reliable sources of electrical equipment, plumbing materials, tiles, and construction supplies, ensuring consistent inventory availability. - Executed key accounting operations using MISA and HTKK software, accurately recording financial transactions, preparing detailed reports, and managing purchase and sales documentation to maintain organizational compliance.

Social Media Marketing · Employer Branding · Content Writing · Recruitment Support · Internal Communication · Event Coordination · Facebook Page Management

Received and handled residents' feedback and inquiries at Happy One Central, coordinating with relevant departments to ensure prompt and professional resolution. Updated resident database and managed administrative records, ensuring completeness, accuracy, and easy retrieval when needed.

Focused on global business, logistics, and cross-cultural strategy. Developed strong analytical and communication skills through coursework and independent learning. Actively exploring SCM, education innovation, and interdisciplinary thinking.