NGUYEN ANH TRAN

At Source of Asia, I am responsible for delivering Workplace solutions tailored to customer requirements Way beyond a simple consulting firm, we are here to act as your trusted local arm whether you aim to: ● Export your products and services ● Source and optimize your global supply chain ● Set up and manage your operations locally Together, let’s accelerate your international development. 🚀 We thrive on challenges, permanently motivated to learn, and grow along the way. We also believe success lies in the human relationships we build. Driven by this mindset, we represent your interest with passion and always act in a benevolent, collaborative, transparent and results-oriented way. Ready for a journey with SOA? HERE TO GET YOU THERE 📢 nguyenanh.tran@sourceofasia.com

+ Employee Relation (70%): - Provide on-site HR supports to employees on on/off-boarding, processes, policies, benefit package. - Facilitate the concern of local employees & training and coach employee on-site - Manage turnover and relationship with employees on customer contracts. - Coordinating with T&D to ensure the induction and training of employees. - Planning and operating training sessions - Maintaining relationships with RRF (back-up force) full-time staff Planning & forecasting future needs for human resources - Involving recruiting process for Senior positions + Operation Coordinator (20%): - Act as a liaison between SOA, client, and employees to provide daily outstanding employment service to our employees such as Engagement Activities, - Salary & Incentive Structure, Logistics, etc. - Assist with challenging client requests or issue escalations as needed. - Resolves product or service problems by clarifying the customer's complaint; by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Manage services quality: uniform, logbooks, announce back-up, discipline... - Providing professional and reliable reception service at any site when required + Administration (10%) - Coordinate with Finance team to do payment for department

- Resolving product or service problems by clarifying the customer's complaint - Performance appraisal - Reward - Negotiate new scheme of compensation & benefits - Managing services quality: uniforms, logbook, staff performance and quality of service. - Taking responsible for labor contract terms and durations. - Managing employee's leave requests and arranging back up service to make sure service run smoothly

+ Receptionist (10%) - Performing receptionist duties when required such as welcoming guests & candidates, booking meeting rooms. + Administrative (70%) - Arranging accommodations, flight tickets and transportation for business trip, events, tournament - Working with relevant vendors when office facility issues incurred - Managing merchandise storages, stationeries, meals and supplies - Monitoring tea ladies to make sure office always clean and tidy - Assisting Purchasing team in vendors management by finding new vendors, dealing quotation & contracts and doing payment - Doing payment for office expenses & planning for general office expenses every quarter - Managing service contracts, taxi cards, office cards and IT equipment + Internal Communication (20%) - Coordinating with IC team and vendor to prepare and operate internal events - Supporting logistic and communication tasks as assigned - Be responsible for expenses, payment and vendor management

- Welcoming visitors by greeting them, in person or on the telephone; directing and announcing them appropriately; answering or referring inquiries - Meeting room bookings and updating schedule meeting or appointments - Monitoring, order suppliers and distributing office equipment (stationary, telephone card, …) by following procedures - Supporting events or other tasks when assigned