Sergei Ostapenko

We build next-generation lighting-fast Ecommerce sites and applications for North American and European merchants, brands and distributors. We work with most modern composable commerce technology partners such as BigCommerce, Vercel, Contentstack, Bloomreach, Algolia, Sanity, and others. We consult growing retailers on the web composable commerce, omni-channel strategies, AI personalization, conversion rate optimization, and other related areas.

The MACH Exchange peer network has evolved to support AI adoption for enterprise-scale applications. Our goal is to speed up AI deployment and reduce integration risks for enterprises; we help companies adapt to fast-changing tech landscapes.

We are a non-profit organization. We purchase and deliver ambulances and medical supplies to the war zone in Ukraine. We source, transport, and distribute food, medications, baby products, power generators, blankets, and many other supplies from the US and EU for Ukraine. To assist our efforts, please, donate and find more ways in which you can help by visiting our website.

Private consulting, training & coaching practice in areas of Organizational Transformation, Digital Productivity Solutions, Enterprise Sales Enablement. I work with mid-market and enterprise-level clients in the US and Europe to help achieve efficiencies and streamline their efforts to meet the digital challenges of the 21st century.

Led Valtech Ecommerce practice and retail innovation lines of business in North America, managed partner channels and won key enterprise client accounts, strengthening and expanding the professional services delivery in a global digital agency, trained and coached commerce sales teams. Valtech works with leaders and digital pioneers in Retail, Financial Services, Healthcare, Automotive, Travel & Hospitality, and Media. My prime responsibility areas in services delivery were CX/WCM & Commerce Digital Platforms (Sitecore, Episerver, Adobe Commerce, Salesforce, SAP Commerce, commercetools, and others), recommender systems, AI and ML-driven personalization and Digital Transformation projects.

Created and developed a 120-people strong Digital Commerce Agency servicing world-class brands and retailers in North America, Europe, and Asia. Developed company vision and strategy, led implementation of effective sales, operations, talent development, professional service delivery and customer service practices worldwide. Built successful client and partner relationships with some of most prominent companies in technology, ecommerce, retail verticals. Played key role in securing company funding by investors, ultimately leading to a successful acquisition by Valtech - a global agency player in a professional services / management consulting space.

Full financial management & oversight of global ecommerce technology services provider (part of SysIQ/Astound/Amaze group of companies). Established legal structure and operations support of the group from the ground up. Directly managed US and international finance & accounting teams, handled tax aspects of company operations including intercompany service contracts, dealt with international transfer pricing issues; provided administrative oversight of newly established software development center in EU. Implemented company annual budgets and FP&A process. Left to start own retail and agency businesses.

Assisted three founders to develop their SI offshore startup into a real Ecommerce services agency. Established and led company operations and high-performance teams that delivered enterprise-level solutions and support services out of regional subsidiaries in Eastern Europe. Eventually supported worldwide company operations, administrative services, branches expansion, talent strategy. SysIQ with its staff of 600+ IT developers provided professional engineering services to the US and Western Europe retailers and commerce service providers like GSI Commerce (eBay Enterprise), Arvato, and others. The company got restructured into what is now known as Astound Digital for reasons that don't belong to LinkedIn : )