nestha sil
financial counselor
About
Greetings and Salutations, I currently hold the position as a Financial Counselor at the Orlando Health UF Health Cancer Center. My role as the Financial Counselor is to verify and update patient demographic on file during registration. In conjunction to my service at Orlando Health, I service as a candidate for my Master’s degree in Public Affairs Health Service Administration at the University of Central Florida (UCF). My story is to make a difference in the Healthcare realm, by using my passion to serving others.
united states
orlando
hospital & health care
excellent customer service, microsoft word, training, customer service, leadership, microsoft excel, management, powerpoint, microsoft office, research, sales, exude in leadership, verbal communication skills, team building, healthcare management, event planning, financial reporting, team management, teamwork, community outreach, strategic planning, fundraising, higher education, nonprofits, hipaa
Experience
development intern
ucp of central florida
* Interacted with various departments and facilitate marketing projects and campaigns * Managed Data Entry of donor files & donations into Donor Perfect Management System * Exploited Microsoft office databases for mailings, in kind donations, etc. * Coordinated with agencies on events by processing applications, background checks
food service attendant
seaworld
* Adhered to quality sanitation principles of food serving, kitchen maintenance and eating areas * Exhibited superior customer service , cashiering and food service skills * Responded to guest inquiries and addressed their concerns * Maintained a clean and visually-appealing store
patient account specialist
tallahassee memorial healthcare
* Provided exceptional customer service * Utilized computer systems and/or billing reports to review all patient registrations * Efficient on scheduling and registration patients * Obtained required forms and signatures, and completes all managed care notification requirements * Registered patients by obtaining all demographics, insurance info, and ICD9 codes from patients
salesperson
waffle house, inc.
* Ensure total customer satisfaction by providing friendly, courteous, and efficient service * Ensure that food is delivered fast and according to the company’s standards * Maintain a clean and safe establishment for the consumers * Instruct new employees with the training procedures
internship: oncology service line administrator
tallahassee memorial cancer center
* Oversee and maintain daily administrative operations to enhance a more cohesive and efficient office environment * Created new consults charts that maintains patients medical records and diagnosis * Enhances and contributes to a safe environment for all colleagues, visitors, and patients * Analyzed budget
financial counselor
orlando health
* Promote the mission, vision, and values of the organization * Assist in registering patients or admitting patients when needed. * Records and maintains complete documentation of activities performed on account * Calculate and collect cash payments appropriately for all patients * Explains hospital regulations, such as visiting hours, payment of accounts, charges, etc. * Set up arrangements for monthly installment plans for patients to payoff balances within the guidelines of the collection policy. * Work on a minimum of 20 accounts per day, including a minimum of 20 phone contacts to assist patients with financial alternatives.
Education
oak ridge high school, orlando, fl
university of central florida
management
Activities and Societies: Black Female Development Circle (BFDC)
florida a&m university
management
Healthcare Managment Activities and Societies: Student Healthcare Management Association, NAACP FAMU chapter, NCNW FAMU chapter, Teaching Our Youth Science, Honor Society
nestha sil's Contact Information
Phone
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