Nessa Orumchian
AI Operations Specialist @ EliseAI
About
AI Operations Specialist at EliseAI with a background in business development, UX consulting, and performance marketing. I specialize in optimizing operational processes and driving impact in fast-paced, cross-functional teams.Recent graduate of the University of Michigan School of Information (B.S. in UX Design) with a Business minor from the Ross School of Business, combining design thinking and business strategy to deliver results.
United States
New York City Metropolitan Area
Computer Software
Strategic Vision, Event Planning, Competitive Analysis, Business Strategy, Project Management, User Experience (UX), User Interface Design, Market Research, Data Analysis, Presentation Skills, Figma (Software), User Interface Prototyping
Experience

UX Consultant (Student Team)
Ann Arbor, Michigan, United States (Course based project)
Worked with Arbor Assays in a year-long UX consulting project, leading planning, research, design, and evaluation phases. Conducted user research and testing to inform design decisions and delivered final recommendations to improve website usability and product discovery.

Performance Marketing Intern
Los Angeles, California, United States
Optimized digital advertising campaigns, analyzed key metrics, and contributed to strategies that improved ROI. Gained hands-on experience with paid media platforms, data analysis, and performance reporting, helping to drive growth and brand visibility in a fast-paced e-commerce environment.

Longchamp Junior Consultant (Spain)
Community of Madrid, Spain
Worked with a student consulting team to analyze a Longchamp store in Madrid. Identified growth opportunities through in-depth market and in-store analysis, and developed a strategic plan with financials and visuals to boost sales and strengthen brand presence among younger consumers.

Market Researcher for Client Team
Ann Arbor, Michigan, United States
Consult with local Ann Arbor company Found on marketing material. Worked with team to make website improvements, implement influencer campaigns, promote and create upcoming events, and create cohesive branding across all digital and physical platforms to increase targeted student engagement.

Marketing and Operations Intern
New York, New York, United States
Assisted in strategic brand development by supporting the brand manager and marketing director with daily, weekly, and monthly initiatives. Conducted market and social media trend research to identify high-performing content and user segments, which informed targeted content planning. Contributed to content creation for social media, email, and web campaigns, driving improved brand recall and consumer engagement.

Web Design Chair
Ann Arbor, Michigan, United States
Exploring the intersection of fashion and business utilizing diverse student perspectives on UofM's campus. Prioritize and implement user experience design principles in creation and maintenance of online website while collaborating with peers to create usable aesthetics to increase website engagement.

Studio Experience Team Member
Palo Alto, California, United States
Collaborated with fellow staff members and teachers to create and maintain an inclusive and organized environment to increase customer satisfaction and experience. Assisted customers with retail transactions, studio memberships, and class scheduling.
Education
Nessa Orumchian's Contact Information
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