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* Administration duties of record keeping, data entry, manual and electronic filing, Mail merge, Ordering resources and minute taking * Use Microsoft Word, Excel and outlook and other software to record and retrieve information. * Mailing Duties (frank mail, sort and distribute mail, use the photocopier, scanner fax machine r) * Speak to clients, contractors and residents, on the phone and using email to, book appointments, take messages accurately and answering queries and complaints * Diary and Facilities Management- book meeting rooms, hotel and travel arrangements for Directors and senior managers. Assist with arranging interviews for new staff when required * Support RLOs, Site Managers, and other staff and liaise with external support specialists * liaise with staff and residents on the phone and email to deal with queries and complaints * Data entry * Front of house reception duties * Switchboard duties * Work within policies and keep ahead of developments in customer service

Circle Housing is one of the UK's largest providers of affordable housing with 70,000 homes across the country. Our nine housing association partners provide desirable homes, sustainable communities and trusted services to around 300,000 customers. Our specialist provider Centra offers a range of support services, including telecare and home care, as well as a choice of housing options including shared ownership and market rent. By acting with a business head and social heart, together we achieve our mission to enhance life chances by helping people to fulfil their potential and live better, more independent lives.