Nelly Lira

Owner/Photographer

About

Photography business owner with a history in the education sector and the customer service industry. Strong arts and design professional with a love for languages and learning new things.

Country

City

United States

Industry

Photography

Skill

Anatomy, Yoga, Ballet, Yoga Instruction, Presentations, Boudoir Photography, photography business, Pricing Strategy, Marketing Photography, Photography, Camera Operation, Photographic Lighting, Natural Lighting, manual mode, Bilingual-English/Spanish, Simultaneous Interpretation, Visual Arts, Photoshop, Image Editing, Digital Photography

Experience

Owner/Photographer

Night Flower Photography/ Night Flower Boudoir

2018-6 - Present · 8 yrs 4 mos

Dallas, Texas, United States

Owner / Photographer

Nelly Lira-Rumfield Art & Photography

2013-10 - 2020-6 · 6 yrs 9 mos

Harlingen, TX

-Photographer -Backdrop designer -Picture editor -Customer service -Sales manager -Social media account manager

Spa Manager

BE a work of Art Spa

2018-7 - 2019-4 · 10 mos

Brownsville, Texas

-Customer service. -Managing spa staff. -Communication with owner. -In charge of register. -Sales. -Book keeping.

Teacher

IDEA Public Schools

2014-5 - 2018-6 · 4 yrs 2 mos

San Benito, TX

-2014-2015: 6th grade English Language Arts. -2015-2016: High School Art 1, 2, 3. -2016-2017: High School Art 1, 2, 3. AP Drawing. -2017-2018: High School Art 1, 2. AP Drawing. 6th grade Art 1. 8th grade Spanish 1.

Training Specialist

Maximus

2013-5 - 2014-7 · 1 yr 3 mos

Brownsville, TX

-Helped ramp the call center -Performed new hire training and up-training for project. -Trained systems -Trained call quality -Performed call quality certifications -Provided floor support to supervisors, managers, and human resources personnel. -Assisted in creating call center culture -Helped in interviews process of customer service agents.

Customer Service Representative

2012-10 - 2013-5 · 8 mos

Brownsville, TX

-Customer service representative, Tier 2, for Kodak scanners. -Bilingual agent -Troubleshooting calls for national and international customers -Technician dispatch calls -Escalations to Tier 3 agent calls -Approved for scanner replacement calls -Performed supervisor duties, such as taking escalated calls and customer complaints.

Intern

Brownsville Historical Association

2011-8 - 2011-12 · 5 mos

Brownsville, TX

-Preparation for activities. -Co-curator of art exhibits -Arranging and storing materials. -Built a front desk exhibit -Reception work at the front desk and the gift shop. -Helped keep maintenance of the grounds -Lead tours of the historical facility -Event decorating -Greeting and ushering at events -Helped with food preparation.

Peer Mentor

University of Texas at Brownsville

2011-1 - 2011-12 · 1 yr

Brownsville, TX

-Public speaking in college setting -Led class discussions -Organization of student files -Excel document updating for student data tracking

Chinese Language teacher

Colegio Juvenal Rendon

2010-9 - 2011-1 · 5 mos

Matamoros, MX

-Taught Elementary-level Chinese Mandarin to junior high students who were 100% English proficient. -Lesson plan development -Curriculum creator -Lecturer and class facilitator