nelisa perez

About

I am currently attending college as a Tourism management student. I am very interested in this program for I love to travel, discover new places and different cultures and take on adventures or challenges. I have some experiences in the tourism sector for I have worked as a guide, concierge, entertainement and client services. These jobs have given me more knowlede about hospitality, clients services and many more. These has enchanced the things I have learned in class. Another reason why I have chosen this program is to increase my knowledge on how to help the tourism industry of my birth country which is the Philippines. I dream of having my birth country be a good part of the tourism industry.

Country

canada

City

montréal

Industry

hospitality

Skill

concierge services, hospitality, event planning, customer service, guiding, entertainment, communication, accounting

Experience

tour commentator and ticket seller

amphitours

2013-8 - 2013-10 · 3 mos

* Worked two summers in this company * Give tours to clients * Responsible for the transactions and the sales of tickets * Give information about activities, restaurants, hotels, etc.

call agent

imvescor restaurant group inc.

2013-5 - 2013-8 · 4 mos

* Inform clients some of the promotions given by the restaurants. * Take delivery orders by phone. * Assure that the clients have everything they needed.

concierge - intern

sandals resorts

2012-6 - 2012-10 · 5 mos

* Responsible of around 10 rooms. * Make sure that the clients have everything they need. * Make reservations for restaurants, tours, banquets, etc. * Give all the information they need. * Call them everyday to make sure that their stay is as they want it to be.

animator

hotel club mmv

2011-12 - 2012-3 · 4 mos

* Take care of the children during the day. * Take the children to their ski classes in the morning and bring them back to the hotel after. * Perform in shows during the night. * Entertain the guests during their meals. * Plan activities for the children.