Neil Bruce

Currently enjoying some time to myself with family and golf. Left post of E-Commerce Manager at Toolstop in August ‘24. I've always been into IT and have utilised my skills in a few varying roles as detailed here: I took up my first full-time post in 1987 at DAR (Data, Analysis and Research) where I was responsible for pulling research data from clinical trials for new medicines. I helped analyse the data and was involved in the initial clinical reporting to the drug companies. In 1989 I joined NCR and spent 11 years as a Computer Field Engineer repairing hardware and software on NCR machines such as POS, ATM and large servers. I also became MCSE certified which qualified me to work on Microsoft products and also became a Compaq ASE accredited. In 1999 I also got myself a CCNA certification which qualified me as a Cisco specialist. As a field engineer I won numerous quarterly awards and prizes for my service to NCR's customers who included Sainsbury's, HSBC, Debenhams and House of Fraser. I then became a remote support specialist before going on to set up and manage the UK Remote Support Services arm at NCR. Remote Support was in it's infancy at this time and it was down to me and my team to effectively reduce engineer call outs by effecting a remote fix of computer hardware and software. This enabled NCR to make huge financial savings and was expanded to the rest of Europe and then globally within 2 years. After NCR I had short spells with 2 companies (Posera and G4S) before joining Toolstop to set up the e-commerce website. I now manage everything to do with the maintenance and marketing of the site. Toolstop is now one of the UK's largest online tool shops. I work with partners to build the product offering, to market the products, advertise the products and to help grow Toolstop as the leading independent supplier of power tools and hand tools in the UK. In May 2019 Toolstop launched a wholesale brand, Toolsaver and I've been helping develop the B2B website and marketing strategy since launch. Toolsaver is now one of the largest tool wholesalers in the UK. Specialties: e-commerce, digital marketing, SEO, PPC, SEM