Neil Tsang
Head of Data Centre Management @ Dah Sing Bank
About
A dedicated IT management professional with proven track record of managing PMO of flagship projects and operating IT infrastructure teams in major regional banks. Experience in kick-starting and launching Core Banking projects and managing IT infrastructure teams of Data Centre operation, Desk-side support and 24x& IT Helpdesk. Managed Data Centre relocation projects, IT infrastructure budget and IT audit with HKMA and MAS. Hands-on experience in PMO setup and operation, IT strategic planning and governance, IT cost savings initiatives, resource management and senior management reporting.
Hong Kong SAR
Hong Kong
Banking
IT Risk Management, Regulatory Requirements, IT Project Management, Core Banking Project , Outsourcing Management , DC operation, IT Infrastructure operation, Change Management , IT Budgetary Control, Stakeholder Management , Data Centre Relocation Project , Project Governance , Project Planning, Program Management, Cross-functional Team Leadership, Communication, Retail Banking, Project Governance, Core Banking, Banking
Experience

PMO Delivery, Core Banking Project
香港特別行政區
1. Planned and formulated Core Banking Project Cutover Plan and Dress Rehearsal Plan. 2. Successfully executed bank-wide dress rehearsal runs. 3. Completed project assessment with PwC and approved by HKMA for project cutover. 4. Established Command Centre to oversee dress rehearsal runs and project cutover. 5. Successfully launched Core Banking Project. 6. Managed Command Centre to manage production issues after project launch. 7. Developed risk and control framework with Risk and Compliance to complete project audit.

Head of PMO, Core Banking Project
香港特別行政區
1. Kick-started Core Banking Project with top management's approval. 2. Collaborated with project stakeholders to establish project charter and objectives. 3. Established project plan and managed project teams, schedule and budget. 4. Managed both waterfall and agile models for project deliverables. 5. Managed vendors selection and established SLAs for managing services issues. 6. Led the project teams composed of IT, IT vendors, operations and business. 7. Managed and reported the project progress and risks regularly to top management.

Vice President
香港特別行政區
Sep 2009 to Sep 2018 - Vice-President (IT Infrastructure) 1. Established Data Centre operation team, desk-side support and IT help-desk from outsourcing vendor and achieved reduction of operating cost. 2. Completed corporate emails migration to MS O365 cloud. 3. Established Business Management Office to manage IT Infrastructure budget. 4. Achieved reduction of IT Infrastructure annual running cost by contract negotiation, storage optimization, physical server decommissioning and virtualization. 5. Planned and kick-started Secondary Data Centre Relocation Project. 6. Managed data centre vendor evaluation, selection and project approval. 7. Completed data centre site selection, site build, relocation strategy and relocation plan. 8. Completed internal IT annual audit and external audit with MAS. Sep 1995 to Aug 2009 - Vice-President (IT Applications) 1. Integrated and merged Core Banking systems of Kwong On Bank, Dao Heng Bank and Overseas Trust Bank into one DBS Bank HK in 2003. 2. Developed and launched consumer banking products including relationship pricing, automated fund sweeping and integrated OD facility. 3. Developed and launched investment product systems including unit trust nominee system, FX contract system and structured Time Deposits. 4. Launched Core Banking systems (Customer Information, Savings and Current Accounts) for a subsidiary bank in the Philippines.
Neil Tsang's Contact Information
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