Neil C.

Contract System Analyst @ AS Watson

About

I am an AI-driven System Analyst with 8+ years of experience bridging the gap between Enterprise Architecture and practical automation. I specialize in transforming complex business requirements into scalable, high-performance software solutions.Currently, at A.S. Watson Group, I lead RPA strategy and system architecture design using Blue Prism and Archimate. Beyond architecting automated workflows that significantly reduce manual processing time , I serve as an internal AI Champion. I author weekly technical blogs to advocate for GitHub Copilot adoption, helping my team integrate AI tools to accelerate development delivery.My technical foundation is rooted in full-stack development (Java, Node.js, React), with a proven track record of delivering critical systems for the Hong Kong Government (ISD) and global enterprises.🚀 The Next Chapter: Starting Sept 2026, I will be pursuing a BSc (Hons) in Data Science and Artificial Intelligence at PolyU SPEED. My goal is to evolve from traditional Enterprise Architecture into the realms of Machine Learning, NLP, and LLM integration (RAG).Core Expertise:• Enterprise Strategy: Archimate, BlueDolphin, Agile (Jira/Confluence).• Automation & AI: RPA (Blue Prism), GitHub Copilot.• Technical Stack: Java (Spring Boot), Node.js, TypeScript, React, SQL.• Infrastructure: Kong API Gateway, Confluent (Kafka).Let’s connect if you are passionate about AI-assisted development, digital transformation, or the future of Data Science!

Country

Hong Kong SAR

City

New Territories

Industry

Information Technology & Services

Skill

SugarCRM, Enterprise Resource Planning (ERP), Vendor Management, GitHub Copilot, Generative AI, Vertex AI, Google Cloud Platform (GCP), Cloud Computing, Archimate, Technical Support, BlueDolphin, Kong API Gateway, Confluent, Project Management, Project Coordination, Problem Solving, Agile Methodologies, Enterprise Architecture, Robotic Process Automation (RPA), Blue Prism

Experience

Contract System Analyst

AS Watson

2020-12 - Present · 5 yrs 10 mos

Hong Kong SAR

RPA Strategy & Design: Collaborated with Business Analysts to analyze requirements and architect automated workflows using Blue Prism, significantly reducing manual processing time. Technical Optimization: Worked with Technical Leads to investigate and refine RPA functions, ensuring high-performance technical solutions and scalable architecture. DevOps & Stability: Monitored and supported RPA bots' stability, performing root cause analysis to ensure 24/7 operational continuity. Architecture & Documentation: Maintained IT architecture using Archimate (BlueDolphin) and authored comprehensive Technical Writing and Knowledge Base for each automation process. AI Evangelism & Knowledge Sharing: Serving as an internal AI Champion by authoring weekly technical blogs to advocate for GitHub Copilot adoption; shared hands-on experience and best practices to help teammates integrate AI tools into their daily development workflows. Lifecycle Management: Managed the full project lifecycle within an Agile framework, ensuring timely delivery through effective Jira/Confluence coordination and Team Coordination.

Analyst Programmer

MGF

2019-3 - 2020-3 · 1 yr 1 mo

Hong Kong SAR

ERP Maintenance (Bamboo Rose): Maintained and developed critical enhancements for Bamboo Rose (ERP system) to optimize supply chain logic using Java and MS SQL Server. PSR Web Application: Implemented and maintained a Production Status Report (PSR) web application for tracking apparel production status using Java, Spring, Spring Boot, Maven, and Angular. Requirement Analysis: Gathered requirements from users and functional teams to develop new enhancements for existing web applications. Vendor & Internal Liaison: Acted as a technical bridge between internal teams and Indian vendors to investigate issues and implement solutions for both ERP and PSR systems. Quality Assurance: Conducted System Integration Testing (SIT) with vendors and User Acceptance Testing (UAT) with end users.

Contract Programmer

Information Services Department, HKSAR

2017-8 - 2018-8 · 1 yr 1 mo

Hong Kong SAR

Government Portals: Seconded to ISD to develop and maintain high-traffic official websites for the Chief Executive, Chief Secretary, and Financial Secretary Offices. Accessibility & Frontend Dev: Assisted Information Officers in programming new and existing government websites ensuring compliance with accessibility standards.

Technical Associate

LPS

2015-6 - 2017-7 · 2 yrs 2 mos

Hong Kong SAR

E-Government Solutions (HKEAA): Built an online exam registration web portal system for HKEAA handling high-concurrency registration using Java, JSP, Spring, and Hibernate. CRM Customization (SugarCRM): Developed and customized a Customer Relationship Management system for a corporate banking client using SugarCRM, performing module customization via PHP and JavaScript. Specification & Documentation: Documented functional specifications for the HKEAA registration system in collaboration with system specialists. Testing Coordination: Performed System Integration Testing (SIT) with developers and coordinated User Acceptance Testing (UAT) with end users to ensure alignment with business requirements.