Nehad O.

Nonprofit focused on volunteering placements, vocational training, work experience programs, and employment support for community members in need. • Research and identify funding opportunities from government, corporate, and private sources, and assess the organization’s services to match its needs with potential funding. • Write clear and compelling grant proposals to secure funding, ensuring all requirements are addressed. • Collaborate with teams to align proposals with organizational goals and reporting standards.

Trufla is a Canadian Company produces Fintech solutions for Insurance companies worldwide • Led interviews with insurance experts to analyze As-Is processes and gather inputs for ‘Specie’ products, while tracking industry trends and sharing insights with stakeholders. • Collected and analyzed requirements, created BRDs, conducted gap analysis, and collaborated on solution wireframes. • Managed the backlog, prioritized features, confirmed release timelines, and maintained up-to-date product documentation.  Project/Product: 1- Trumarket: Insurance management platform for Lockton at London that manage Specie Products which includes (Jewelry block, Fine Arts, & General Specie/ Physical Money Transfer).

3S is an Egyptian Company produces HW &SW solutions to many Egyptian ministries under supervision of Ministry of ICT • Serve as the main liaison between business, ICT, and technical teams to gather requirements, define scope, milestones, and priorities. • Create AS-IS/TO-BE models, conduct gap analyses, and manage backlog, user stories, wireframes, and BDD scenarios. • Resolve conflicts, track deliverables, and drive cross-functional collaboration while reporting progress and governance updates.  Projects : 1- Egyptian Ministry of manpower “online services on Digital Egypt platform” https://digital.gov.eg/ 2- Egyptian Ministry of interior affairs “The Egyptian traffic system” https://digital.gov.eg/

eBSEG is an Egyptian Fintech Company that produces HW & SW solutions for Governmental & Private banks in Egypt MENA Region • Lead full project lifecycle from initiation to delivery, defining scope, schedule, budget, and quality standards while managing risks, issues, and changes. • Build, motivate, and supervise project teams, oversee resources and vendors, and ensure alignment with strategic goals. • Prepare estimates, detailed plans, status reports, and deliver documentation, proposals, and presentations to stakeholders while tracking milestones and performance.  Project/Product : 1- website & administration portal of the 2nd bank in Egypt , National Bank of Egypt [www.nbe.com.eg] 2- (“banki”) mobile application for Credit Agricole Bank in Egypt Mobile banking.

A Jordanian Company Produces Online Banking System for Jordan & Governmental Systems for Dubai • Analyze requirements, design To-Be processes, prioritize backlogs, and ensure compliance with SLAs and PCI standards. • Develop project plans, SRS, and progress reports, managing scope and resources efficiently. • Create wireframes and process models, monitor effectiveness, mitigate risks, and ensure alignment between technical delivery and business objectives.  Projects: 1- Dubai Municipality: A management system for Dubai civil services [to certify engineers for working in Dubai] https://www.dm.gov.ae/ 2- Pay Cashless : Mobile application for managing banks’ cards in single app for Central Bank of Jordan

A Lebanese Company producing Cloud-based ERP & CRM serves organizations that work in the Private Aviation field • Conduct market and competitor analysis in ERP/CRM for private aviation, recommending improvements and solutions. • Elicit and analyze requirements, design To-Be processes, manage backlogs and user stories, ensuring compliance with SLAs and PCI standards. • Develop wireframes, maintain project documentation, allocate resources, and model business processes using BPMN, workflows, use cases, and activity diagrams.  Project/Product: www.AVIMALL.com 1- Subscription Module (Security &Administration Module) 2-Invoice Module 3- New requirements in the main module of “Fleet management System for private jet” (CRs) www.Avimall.com

Egyptian Banking & Financial Services company works with Gulf & Egyptian Banks & international Organizations • Manage resources and project execution, define scope and risks, and track progress through tailored dashboards for management levels. • Conduct competitor analysis, gather requirements, write functional specifications, and coordinate effectively with users & developers. • Maintain documentation, set up test environments, configure products, and deliver As-Is/To-Be models and prototypes.  Projects: 1- "Call Center System (KYC)": Call Center system allows Unifinancials (outsource)to update Banks’ Customers data. 2- "Collection System/Skip Tracing “: collection System for customers had financial problems of bank loans installments 3- " Field Verification System": a Fraud Detection management system, helps in investigation & inquiring on bank’s customers who request different types of loans 4- Internal ERP System: (HR ,Financial,& Agreement Module integration with other systems ”Web Based”)

Work in this company for that project to gain SPIG certificate , and we did • Perform analysis of business requirements and translate them into system specifications / SRS document. • Produce Competitor analysis Report for similar applications includes features and Prices . • Develop the integration plan between old and new systems • Provide and present specifications for development leads, developers and quality engineers. • Preparing Test Cases testing the functionality of the system & validations • Follow the process implementation execution with the whole team according to SECC consultation guidelines Producing Periodically Status reports for top management.  Projects : • Archiving System for digitize saving and handling organizations documents

UAE company produced software solutions for Civil Services at UAE Government • Led stakeholder workshops, gathered requirements, and delivered SRS, prototypes, and competitor analysis reports. • Defined system modifications, created test cases, and ensured customer satisfaction through validated solutions. • Established development processes and CMMI Level 2 policies, collaborating with developers and architects to define viable solutions.  Projects : Web-Based HR system to manage the Human Resources data of the Civil Service Government of Raas El Khema UAE.

American company produced different software solutions supporting Real Estate and Construction projects • Led business analysis using UML (SRS, Vision, Glossary) and modeled AS-IS/TO-BE processes; prepared detailed test cases for system functionality and validation. • Designed and documented database schema, and provided leadership and technical support to junior developers in DB development. • Ensured quality assurance through structured testing processes, documentation standards, and oversight of analysis and development phases.  Projects: 1- Propricer: proposal pricing system helps Government Contractors manage and streamline proposal pricing processes 2- MAPS (Management & Analysis Planning System): Resource planning & Allocation System [Desktop application].

Master Degree with research and publication " A Machine Learning Model For Personalizing Online Arabic Journalizm"

Postgraduate diploma in information system