Neeraj Kumar

Neeraj Kumar

Chief Executive Officer @ DIQIT Business Solutions

About

I built an enterprise e-commerce and integrated order processing platform(Glite) and sold it to Pizza Hut. After 20+ years building digital solutions for global F&B brands like Pizza Hut, I founded DIQIT to solve a problem I witnessed firsthand: Growing restaurant chains across Asia were stuck between basic POS systems that couldn't scale and expensive enterprise platforms that took years to implement. Today, DIQIT powers 1,000+ stores across Singapore, Vietnam, and Japan with our cloud-based POS/DX/AI ecosystem. We've helped chains reduce operational costs by 25%, improve customer experience through AI-powered ordering, and scale seamlessly from 10 to 100+ locations What makes DIQIT different: ✓ Making it available for small- large stores. ✓ All-in-one platform (POS + inventory + forecasting + loyalty + e-commerce) ✓ Custom integrations tailored to your business (not one-size-fits-all) ✓ In-house AI team building predictive analytics for demand forecasting ✓ Proven at scale across Southeast Asia's diverse markets ✓ Speed and cost advantages through flexible customization Key Achievements: • Singapore SME 500 Award 2024 • 1,000+ active stores across 3 countries • 5x growth in 3 years (200 to 1,000+ stores) Operations in Singapore, Ho Chi Minh City, and Tokyo Our Mission: Enable every growing restaurant chain in Asia to compete with global brands through accessible, powerful technology. Currently Working On: AI-powered camera technology for real-time pricing, product recognition, and inventory management that's transforming how restaurants operate. Linux based hardware to run in store solution, cheaper, faster, more secure Let's Connect If You're: • Leading operations at a multi-location restaurant chain (10-100+ stores) • Exploring digital transformation for your F&B business • Interested in AI applications for restaurant operations • Seeking scalable POS solutions for Southeast Asian markets Open to conversations about restaurant technology, scaling challenges, and the future of F&B in Asia. Always happy to share insights from managing 1,000+ stores. #RestaurantTechnology #CloudPOS #AIinFoodService #DigitalTransformation #SoutheastAsia

Country

Japan

City

Tokyo

Industry

Computer Software

Skill

Software as a Service (SaaS), SaaS (Software as a Service) System Integration API Development, Restaurant Technology, Digital Transformation, . Cloud Computing, ■ POS Systems ■ Artificial Intelligence (AI, Solution Architecture, Consultancy, Cloud Computing, Pre-sales, Solution Design, IT Governance, SharePoint, Business Process, Business Analysis, Document Management, Governance, IT Solutions, Big Data, Hadoop

Experience

DIQIT Business Solutions

Chief Executive Officer

DIQIT Business Solutions

LinkedIn
2022-1 - Present · 4 yrs 9 mos

Tokyo, Japan

Leading digital transformation for 1,000+ restaurant and retail stores across Southeast Asia and Japan through cloud-based POS, DX, and AI solutions. Key Achievements: • Scaled platform from 200 to 1,000+ active stores across 3 countries (5x growth in 3 years) • Achieved Singapore SME 500 Award recognition (2024) among top enterprises • Built in-house AI development team creating sales forecasting and demand prediction models • Launched AI camera technology for real-time pricing, product recognition, and inventory management • Established multi-country operations: Singapore (HQ), Ho Chi Minh City, Tokyo • Secured partnerships with major restaurant chains in Japanese cuisine, bubble tea, and QSR segments • Grew team from 15 to 50+ employees across 3 countries • Achieved 34% YoY revenue growth while maintaining profitability. Focus Areas: Cloud POS architecture · AI/ML for F&B operations · Multi location restaurant technology · Digital transformation strategy

Pizza Hut Digital & Technology

Director Of Engineering

Pizza Hut Digital & Technology

LinkedIn
2018-7 - 2020-9 · 2 yrs 3 mos

Vietnam

Led engineering teams building digital solutions for Pizza Hut's Asia Pacific operations, managing technology initiatives across multiple markets. Key Achievements: • Architected and launched digital ordering platform serving 500+ stores across Asia Pacific • Reduced ordering system downtime from 8% to <1% through infrastructure optimization • Led team of 15+ engineers across multiple time zones (Singapore, India, US) • Implemented agile development processes, reducing feature delivery time by 40% • Built integrations with third-party delivery platforms (UberEats, Deliveroo, etc.) • Developed kitchen display system (KDS) improving order accuracy by 25%

GLITE LLP

Managing Partner and Chief Architect

GLITE LLP

2014-9 - 2018-6 · 3 yrs 10 mos

At GLITE LLP, I operate at the intersection of business strategy and technology architecture. Key Achievements * Architected and delivered scalable technology frameworks that improved operational efficiency and system reliability. * Successfully led end-to-end digital transformation initiatives — from requirement mapping to deployment and optimization. * Built and mentored cross-functional teams focused on performance, accountability, and innovation.

BT Group

Presales architect

BT Group

LinkedIn
2012-6 - 2014-8 · 2 yrs 3 mos

Singapore

Led the Big Data initiative within BT Advice Singapore, driving the design and implementation of scalable data architectures to support enterprise-level analytics and decision-making. Played a key role in transforming large volumes of structured and unstructured data into meaningful business insights. Worked closely with cross-functional teams including solution architects, data engineers, and business stakeholders to align data strategy with commercial objectives. Key Contributions * Designed and optimized Big Data frameworks to improve performance, scalability, and data reliability. * Collaborated with enterprise clients to define data requirements and architect tailored solutions. * Contributed to presales and strategic discussions, positioning data-driven solutions as business enablers.

Atos

Project Manager

Atos

LinkedIn
2011-8 - 2012-6 · 11 mos

Singapore

for Process automation project, Managing team of 11 resource Defense Science Organization (DSO), Singapore: Presales consultant of Material Management System, Won the deal and Architected the solution as Senior Solution Architect Defense Science Organization (DSO), Singapore: Presales consultant of Integrated Project System and Solution architect of it after winning the deal. Global Shared Service(GSS A&F),Siemens Singapore: Presales Consultant and Team Lead for Document Management System Corporate Information Technology - Asia Australia(Siemens): Governance for Microsoft SharePoint and Implementation Manager for Regional Service (Web Content Management) for Asia Australia

Atos

Solution Architect

Atos

LinkedIn
2008-10 - 2012-5 · 3 yrs 8 mos
Siemens

Solution Architect

Siemens

LinkedIn
2009 - 2010 · 1 yr
Siemens

Regional topic lead for web technologies

Siemens

LinkedIn
2007-5 - 2009-10 · 2 yrs 6 mos

Education

Nanyang Technological University Singapore

Nanyang Technological University Singapore

LinkedIn

Electrical and Electronics Engineering

2003 - 2007 · 4 yrs

Neeraj Kumar's Contact Information

Email

******@***.com

Phone

(**) *** ****

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