Neerja Maggo

Business System Analyst at Ameriprise financial @ Infosys

About

With over 13 years of IT experience, I have honed my expertise in Ecommerce and Banking domains, excelling in roles such as Business Systems Analyst (BSA) and Quality Expert. I have successfully led Scrum teams, managing sprints to deliver high-quality results. My strong communication and collaboration skills have been pivotal in client interactions, defect resolution, and project reporting. Well-versed in SDLC, STLC, and Agile Methodology, with a proven track record in designing test strategies, creating test scopes, and establishing test standards for various project phases. Key strengths include project management, analytical and problem-solving skills, and the ability to effectively communicate and influence stakeholders at all organizational levels. I have spearheaded knowledge management initiatives, ensuring the efficient capture, organization, and dissemination of critical information. My experience includes developing knowledge repositories, databases, and best practices sharing platforms. I excel in facilitating knowledge sharing and collaboration among team members and stakeholders, and in delivering training programs to enhance organizational knowledge and capabilities. I thrive in dynamic and agile working environments. Areas of Expertise: Business System Analyst, Quality Assurance, Product Management, People Management, Client Engagement, Program Management, Business Analysis, Knowledge Management, Linux platform, Oracle, PostgreSQL, MySQL

Country

India

City

North Delhi

Industry

Information Technology & Services

Skill

Business Analysis, Product Management, Project Management, People Management, Business Planning, Communication, SharePoint, Microsoft Excel, Knowledge Management, Team Lead, SQL, Quality Assurance, Manual Testing, Linux, Oracle, PostgreSQL, Troubleshooting, Oracle SQL, Soap UI, JIRA

Experience

Business System Analyst at Ameriprise financial

Infosys

2023-7 - Present · 3 yrs 3 mos

Noida, Uttar Pradesh, India

Test Specialist at RBS

Tata Consultancy Services

2018-3 - 2023-7 · 5 yrs 5 mos

Gurgaon, India

Leading Quality Team assures on time Quality Delivery

Sr QA Engineer

Snapdeal

2014-4 - 2017-3 · 3 yrs

Gurgaon, India

 Understand the business requirements functionally and technically from customer and knowledge transfer to technical team  Understand the whole process and follow correctly for timely delivery of defined phases  Maintain weekly status, check list preparation& validations, conducting meetings, coordination with third party vendors & tracking of project  Preparing and updating the test reports in Intranet Site and sending to team  Leading meetings such as test case review meetings to align test case document to the customer requirement  End to end responsibility for the sprints and on time project completion  Coordinate with developers, business analysts and project managers regarding project progress  Different projects (Web and Mobile): Ads, O2O,DDR, SD/ND,Gift wrap, Virtual Try Room, PDPs, My Orders Revamp, Home page Revamp and more

Sr QA Associate

TSI Gurgoan

2010-2 - 2014-3 · 4 yrs 2 mos

Gurgoan

Project - ATM Content Management, Remote Distribution Management , PwrCRM Campaign Management, EJ Management Roles and Responsibility: - Requirements gathering from Client and internal suggestions to enhance clients usabilityBug - Team Management, Resource Developement - Tracking and reporting on Test Tracker, JIRA, Bugzilla - Performed basic power up test after flashing software build on the hardware - Performed Sanity, Smoke, Integration, New Feature and Exploratory testing and database testing using SQL Queries, Procedures and triggers. - Creating Cycle plan for testing and executing test cases - Raising issues using Distributed Defect Tracking System - Preparing and updating the test reports in Intranet Site and sending it to customers - Involved in test case development for Integration testing and New Feature testing - Developed Integration and Exploratory test cases based on the Root Cause - Analysis of problems observed in the previous products - Verifying the logs and producing Test Reports - Configuring and setting the environment for testing - Automation Testing of Web – services Using Soap - UI - Online/Offline Client Support Client Handled: Fidelity National Information Services, Inc. & Fiserv EFT,CCOP, MasterCard, FMB Euronet India/Hungry