Neeraj Singh

Led QlikView decommission and migration projects involving transition of legacy dashboards and reports to Power BI and Alteryx platforms. Gathered and analyzed business requirements through BRD and FRD documentation to support reporting transformation initiatives. Managed end-to-end migration activities, stakeholder coordination, and cross-functional team collaboration for successful project delivery. Utilized JIRA, Confluence, and Microsoft Visio for project tracking, workflow documentation, defect management, and process mapping. Performed data validation, impact analysis, and reporting reconciliation to ensure accuracy during migration activities. Handled team coordination, task allocation, governance reporting, and operational support within Agile project environments. Worked on Sales Enablement operations using SalesLogix CRM, supporting sales processes, reporting, workflow management, and business operations.

• Worked under all phases of SDLC methodologies like Waterfall and Agile. • Contributing to the development of the Loan Origination System (LOS) for Home Loans and Loans Against Property(LAP) within our team • Proficient in Scaled Agile Framework (SAFe) methodologies for facilitating effective collaboration and alignment within agile development teams Using Azure DevO. • Participated in Requirement Gathering (Elicitation) meetings using techniques like Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions. • Engagement with key stakeholders and business owners to prioritize the business problems. Responsible for the implementation of client systems. Modeled the AS-IS and TO-BE processes, performed Gap analysis • Verification/Validation of requirements to ensure they deliver business value by conducting various reviews • Create and Manage Product Backlog/BRD/SAD for project or module. • Performed quality assurance (functional testing) and user acceptance testing (UAT) facilitating on-time & acclaimed “go-live” of the application. Provide support post-go-live. • Created the process flow diagram using Bizagi Modeler/ Visio. • Created the wireframe and provided high-level solutions that fit the client’s business needs. • Used SQL to update or get the Data from the backend for CRM Configuration and Migration for SIT or UAT. • Designed and deployed CRM Page layouts, process flow, validation rules, reports, triggers, Auto- Response rules, alert rules, templates, escalations, ber, validation rules, autoflow and custom fields for Cases and Lead objects.

Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS • Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts • Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy. • Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions, and Focus Group Discussions. • Prioritize Requirements using MOSCOW and Business Value methods. • Deliver Requirement documents like BRD\FRD\SRS\Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps • Communicate clients business requirements by constructing easy to understand data and process models • Involved in creating wireframes and mock-ups for the system. • Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients. • Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application. • Act centre point of contact for all project activities liaising with Delivery Managers