Neeraj PMP®,ITIL ,Six Sigma Green Belt, SAFe, JLPT L2

PMP certified Bilingual Professional having Japanese Language expertise (JLPT Level 2 certified). Spearheading a multi talented diversified team of 400+ bilingual and technical resources supporting technical and non technical projects.Having 23 + years of Service delivery as well as project and people management experience in different operational processes. Solid Project management experience in several implementation and process improvement projects. Manage activities of revenue team to ensure that revenue is recognized in accordance with corporate policies and SEC standards. Ability to simplify process complexities through detailed process analysis for proper planning, preparation, and simple implementation. I have acquired skills over a period of time not only by handling different process and people but being also exposed to cross-cultural interactions. Solid Track record of grooming & mentoring staff to next level roles all leading to Departmental & Organisational Development. Specialties: Team Management & Training, Exposure to SCM and Reverse Logistic, Contract Management, Customer Service, Migration, Oracle Applications, Process transition, Working experience in SAP for more than 5 years, Process Management, Process Improvement, Operations.