Neeraj Dhiman

*Handled Ancillary Operations for the Flagship Business *Worked on OyoBazar, a unique internal procurement solution for the pan India Flagship properties

• Instrumental in Oyo's expansion in North of Delhi Market (Himachal, Punjab and parts of Haryana) • Built a team of 40+ people across Business Development, Operations and Accounting, starting from recruitment, Induction, Training and on the field deployment • Owning all the key Supply, Ops and P&L metrics of the hub

As a part of Category Team has been exposed to overall Category Management including Vendor Relations, Business Development, Merchandising and Promotions: Major responsibilities include: • Managing overall P&L for Electronics category, Driving category budget to achieve stipulated sales target • Owning all the key metrics that govern the Category’s health, and propose new metric as per requirement • Managing vendor relations for Entertainment category and mentoring Entertainment Business development team • Inventory Planning across Electronics with recommendations from Category Managers and ensure that same gets liquidated in the targeted time • Interact with customer service team to ensure smooth experience for customer • Work with Finance to ensure audit compliance • Plan promotions for electronics category and co-ordinate with marketing team for getting that executed (SEO, Mailers, affiliates, Adwords,Social) • Regulator interactions with merchandising team for o Analyzing site infrastructure usage and planning products visibility on website o Planning Promotional Coupons • Mentoring and leading a team of 8 people across business intelligence and Category

Project Title Built Service Provider Network (SPN) of Imaging and Cataloging Services in Delhi and Mumbai for enabling offline sellers to sell on online marketplaces like Amazon and Junglee Achievements Generated 55 service provider leads (31 Delhi and 24 Mumbai) & held 41 meetings with service providers Enrolled 36 service providers with overall meeting conversion success of 87.8% Designed a questionnaire for qualifying/prioritizing the leads and a standardized price quotation template Carried out the training and testing of cataloging service providers with the help of On Boarding team

Roles and Responsibilities • Brand development and customer awareness campaigns through Safety Clinics, Customer Councils • Managing a team of 23 LPG distributors and carrying out audits of the LPG distributorships • Bringing business in Commercial LPG, Bharat Metal Cutting gas, Beyond LPG, Domestic LPG • Price negotiation and trials conduction to demonstrate the effectiveness of Bharat Metal Cutting Gas