Neelesh Pal

Managing a portfolio of 20+ global clients across Banking & Capital Markets including Retail Banking, Commercial Banking, Wealth Management, Investment Operations, Credit Underwriting, Investment Research, Finance & Accounting, Procurement, etc. Responsible for driving growth & profitability across clients. Also play an active role across new growth initiatives including capability build, solutions, transformation and beyond. Prior to delivery, have also led Solutions and Capability and played a key role in turning around WNS' Banking and Capital Markets practice, through several initiatives and active participation in diverse sales and marketing initiatives

Business Architect & Practitioner responsible for business development and practice growth for Financial Services and Compliance Operations leveraging advisory and transformation solutions

As head of the Capabilities & Solutions function for Banking & Financial Services, cater to diverse client needs globally including regional banks, fintechs and digital banks across strategic & transformation advisory, outsourcing & automation. Instrumental in growing the vertical substantially leveraging domain expertise, transformation and strategic pursuits. Spearheaded several consulting engagements leading to substantial value to global clients as well as WNS through strengthening domain knowledge. Responsible for setting up the Risk Management & Compliance Operations practice for WNS including business development, domain expertise and operations support. Set up shared services across areas such as KYC/ AML, fraud detection & investigation, Basel II/ III & CCAR Regulatory Reporting, Model Risk Management & Financial Risk Modelling, Credit Underwriting as well as Governance areas including Operational Risk Management, SOX Compliance, Third Party Risk Management, etc. Extended best practices adopted by Financial services industry to Travel, Retail CPG, Utilities and other verticals especially in Credit Management, Fraud detection & Governance. Have also spearheaded several collaborations for WNS to facilitate business expansion in the space of Governance, Risk & Compliance. Also lead transformation advisory for financial services clients leveraging RPA & AI tools. Additionally, responsible for design and drive several strategic initiatives across Financial Services vertical for WNS

Managing the Consulting business with specialization in ERM, ICAAP, Operational Risk as well as Credit Risk Management. Set up the framework for conducting Pillar II Consulting & designed ICAAP framework for several Indian & Global banks. Played an instrumental role in expanding CRISIL Risk Solutions offerings across Middle East through several business development initiatives including collaboration & networking

Responsible for various consulting assignments in the area of Credit Risk, Market Risk, Operational Risk, Basel II Implementation as well as ERM. Have designed consulting frameworks in areas across Pillar II, Operational Risk Management as well as Liquidity Risk Management. Played an instrumental role in expanding Aptivaa's business into South East Asia including Malaysia, Philippines & Singapore through business development initiatives and local collaborations.

Was leading Retail Liabilities - Decision Support team and responsible for providing business & Operational insights to stakeholders across the bank. Have also conducted several special projects for improving operational efficiency for the Bank's retail branches. Have lead the ICICI Bank Home Loans branch and was responsible for operational oversight as well as credit underwriting

Led the project on setting up the hospital operations across Mumbai