Neelam Negi

Developed and maintained strong relationships with key clients to foster loyalty and repeat business. Managed customer queries and complaints, offering solutions that enhanced client satisfaction. Performed administrative tasks, including processing sales orders and issuing invoices. Collaborated with the finance department to track payments and manage sales-related expenses. Communicated well with internal and external customers to grow sales portfolios. Monitored inventory levels, placing orders as necessary to prevent stock shortages. Promptly responded to quotation requests, completing within specified company timeframes. Updated client records with current contact and contract information to capitalise on renewals. Negotiated prices with internal and external providers to maximise sales profits. Liaised with suppliers and logistics companies to guarantee timely delivery of stock to customers. Worked with the marketing team to guarantee support, training, and services in outbound marketing. Responded promptly to customer enquiries via phone calls and emails, while maintaining a friendly attitude. Provide administrative support to the marketing manager on a daily basis. Generate Sales and exposure by providing relevant product information. Emphasized features and demonstrated technical knowledge to acknowledge questions about products and availability. Cultivated business partnership to build lasting relationship with internal and external parties. Ensure appropriate collection procedure maintaining the customer service focus. Followed up ensuring relevant actions were taken on client complaints.

Manufacturing of Contraceptive Devices .