Neelam Babar

HR Executive | Target Talk Company | July 2023 – Present As an HR Executive at Target Talk Company, I manage and oversee various HR functions, including: Recruitment & Onboarding – Sourcing, screening, and hiring top talent while ensuring a seamless onboarding experience. Employee Relations – Addressing concerns, resolving conflicts, and fostering a positive work environment. Performance Management – Conducting evaluations, setting KPIs, and working on employee growth strategies. Training & Development – Organizing skill development programs and workshops. Payroll & Benefits Administration – Ensuring timely payroll processing, managing benefits, and handling compliance. HR Policies & Compliance – Implementing company policies and ensuring labor law adherence. Passionate about creating a productive, engaged, and motivated workforce, I thrive on building strong employer-employee relationships and optimizing HR processes.

HR Executive | Royal Dragon | August 2022 – June 2023 Previously Customer Service Representative (CSR) | March 2022 – August 2022 Started as a CSR at Royal Dragon, a Chinese-based nano loan company, where I excelled in customer support, loan processing, and client management. After six months of top performance, I was promoted to HR Executive, handling: Recruitment & onboarding Employee relations & performance management Training & development Payroll & compliance This experience strengthened my expertise in both customer service and human resources, allowing me to grow as a professional in the corporate sector.

Customer Service Representative (Sales) | Sybrid | November 2021 – February 2022 Worked in the Sales department at Sybrid, where I consistently ranked as a top performer in lead generation, client acquisition, and revenue growth. After four months of success, I resigned to pursue a better career opportunity aligned with my long-term goals.

Recovery Officer | Hired International | January 2021 – September 2021 Worked as a Recovery Officer at Hired International, a Chinese-based nano loan company, where I managed loan recovery processes, negotiated settlements, and ensured timely repayments. Developed strong communication and problem-solving skills, contributing to improved collection rates and customer compliance.

Bachelor of Arts (BA) | Allama Iqbal Open University | January 2025 – Present Pursuing a Bachelor’s in Arts to expand my knowledge and skills in humanities, communication, and critical thinking. This degree will complement my professional experience in HR, management, and leadership, helping me grow in my career.