Neda Ismailzadeh

- Develop and lead all life cycle functions of special projects, construction initiatives including, but not limited to: scope development, project goals, stakeholder meetings, estimation, scheduling, budgets, communication, on-site project management and close-out. - Manage tenant relationships across operating properties, including coordination of tenant fit-outs, renovations, and ongoing construction activities -Assist with scheduling, attending and leading project and site meetings as required, and coordination and maintenance of company facility standards.

- Developed marketing content such as blogs, promotional materials and advertisements for social media, which increased online followers and lead to more social media engagement - Consulted with the project manager to identify their marketing needs in order to help them develop and execute a marketing plan to maximize the effectiveness of their budget, resources and desired business outcomes. - Built and maintained continuous improvement in all digital platforms and channels including websites, email, social media, blogs, and emerging media.

- Proactively engaged with clients in the branch and delivered outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions. - Contributed to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions - Took ownership in resolving and preventing client banking problems

- Developed strong industry knowledge in order to present the products and services successfully to all potential clients. - Assisted subscribers in English, French, and Farsi with their RESP's. • Fielding a wide range of questions over the phone, email and online chat and helped customers submit applications and documents accurately in a timely manner. - Resolved conflicts and negotiated mutually beneficial agreements between parties.

Introduction to the fundamentals of home staging. Learned proven staging techniques through the use of space, design and colour