Nebi Ogün KARACA

IT specialist and leader with a strong hands-on background in technical support, systems, and day-to-day IT operations. Over the past year, I have been leading IT activities at company level, building on more than six years of practical experience in IT and technical support roles. Before stepping into management and leadership, I worked in IT roles for +2 years and previously spent three years at Apple and several years at VDK as a Technical Support Specialist, developing deep experience in troubleshooting, CRM, network issues, user support, and working in fast-paced, high-standard environments. I am a quick learner, highly practical, and comfortable adapting to new technologies and challenges. I enjoy taking responsibility, solving complex problems, hardware issues and continuously improving systems, processes, and user experience.