neal geller

* Leading an organization by developing a talent pipeline that is outcome focused * Responsible for all areas of organizational KPI results * Focused on project management and deployment * Enabling and empowering a value-centric culture

Responsible for the development and execution of internal communications strategies and the creation and deployment of Information Technology change management, and training strategies. -Develop, design and implement supporting communications materials (e.g., internal presentation materials, training documents, newsletters, talking points, guidelines, FAQs) -Create and implement effective, simplified and consistent communication, training, and OCM processes (e.g. Center Of Excellence) within IT, GBS, and Kellogg stakeholder audiences -Measure effectiveness of IT communication and change management programs

Multi-Unit Management of Business Unit normally 5 to 6 restaurants. P&L management, HR support, People Development and Growth, Balancing Operations with Guests needs.

Responsible for all areas of Operations with an emphasis on People Development, and growing the sales and guest counts while maximizing P&L's. Volumes varied on units, ranging from just under a million to multi million dollar annually.

Started my first big job as an crew employee developing myself to be an valuable team player. I moved into a crew chief in a few months where I taught and developed other crew. I then was awarded the Shift Manager position within 6 months after starting. Developing people and focusing on results was the start of my success. Later I was asked to take on more Restaurant Management opportunities. I was an Assistant Manager and First Assistant supporting the goals of the restaurant. Those principles of developing others and driving results were always my driving forces.

* Responsible for the training, deployment, and communications for 1500 restaurants across the Field * Orchestrate technology initiatives and planning with Technology Team Owner/Operators. * Utilize KPI to lower CSM for the Field

Manager of a talented group of individuals that provide business integration of communications and event management support to a multitude of departments and areas of the world. Key stakeholders include US Training, US and Global Operations, HR and our departments leadership, including the Chief Learning Officer.

As a Facilitator for US Training, Learning and Development, my role is to support the US Business Plan to Win objectives by working with Restaurant Managers across the country who come to Hamburger University for their Restaurant Operations Leadership Practices course. This course is an college Accredited program for managers and the goal is that they apply the key learnings back to their restaurants to support their business objectives

Supported the design and development of two online courses in an accredited Undergraduate Program for Applied Communications. I am also an Adjunct Professor for online studies supporting students enrolled into the program. Responsible for facilitation, grading, coaching and consulting adult learners into the field of communications studies. Course 1-Multi-Generational Workforce Communication, designed to help learners adapt communication strategies into the changing workforce. Course 2-Organizational Communication-designed to teach communication students the theoretical and philosophical principles of organization communication and dynamics.

In this role, I support our US Training, Learning and Development teams. I provide communication processes and gate-keeping management of communication and events. I also provide communication messaging, and alignment for our leadership. In addition, my team supports the communication and logistics of several key events. This includes our US combined manager convention, and other national training events. I have a strong background in Restaurant Operations which helps me to better connect to all of our operational and home office stakeholders. I challenge our teams to think about who their customers are and how are they connecting to their needs and the needs of the business. “The fact that technology has enabled us to connect does not mean we are connecting” Neal Geller

* Responsible for implementation and deployment of key technology platforms to over 500 restaurants. I also supported development and training of Mid-Managers in the area of Food Cost and Labor Scheduling systems in the field. * Supported Cashless Payment installation * Scheduled and oversaw New P.O.S. systems implementations * Supported and Deployed eLearning platforms * Supported and Deployed Wi-Fi systems with backups

Consulted and worked with individual Business Owner/Operator/Franchisee Organizations with their Goals and Objectives. Worked with Restaurant Management and Mid-Management Teams to support: People Development, Operation Excellence, Growing Sales and Building Profits. Several individuals were recognized for their leadership and focus to help shine the brand. In addition, I worked with various Middle and upper Management to focus on various needs of the business. Responsibilities included; Facilitating and Training Restaurant and Mid-Management Teams on new Products and Promotions. Collaborated with other Consultants and Supervisors in various job related duties to improve business objectives. (Peer Development)

Accepted into program Activities and Societies: Gonzaga in Cagli 2013, Lamba Phi Eta

Researching future opportunities for Graduate Programs Activities and Societies: Phoenix Alumni

Needed to start my journey into a business emphasis program. Had to take some basic courses and tests to start on this learning cycle. 10 years later, It is paying off. I am so happy to have had this opportunity. Thank you CSN. Activities and Societies: Started with pre requisite courses to get back into an educational journey. This was where I started my learning journey. I am so appreciative of this programs course offerings and instructors.