Ncamiso Mavuso
Information Technology Manager @ Financial Services Regulatory Authority (FSRA)
Eswatini
Mbabane
Financial Services
Information Technology Infrastructure, Technology Management, Information Systems Project Management, Business Process Improvement, Risk Management, Business Continuity, Information Security Management System (ISMS), Business Continuity Management (BCM), Asset Management, Implementation of ISO 27001 Controls, IT Governance, IT Risk Management (at governance level), IT Governance Principles (ISO 38500), Agile Project Management, Agile Team Leadership, Agile Change Management, Product Backlog Management, Iterative and Incremental Delivery, Business Process Analysis, Business Process Modelling (BPMN)
Experience

Network and Web Administrator
Swaziland Public Procurement Regulatory Agency
Mbabane
1.Promoting introduction and use of Information and Communication Technology (ICT) in public procurement by procuring entities. 2.Examining and recommending ways of introducing in public procurement, the use of ICT and other technical innovations, where such technology promotes the objectives of the Act. 3.Developing and introducing a procurement Management Information System (MIS), and More!!!

Systems Adminidtrator
E-Top-Up (pty) LTD
Mbabane, Swaziland
Assisted in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications. Monitored and maintained the use of the LAN photocopiers and printers. Provided IT support to computer users within the office. Inducted and trained new staff on the computer systems and company policies. Developed, maintained, and monitored procedures for all server backups. Stock controller for both physical and virtual airtime. Administered the Database (SQL) Airtime Vending system. Administered the Mobile Money Web platform.

Computer Operator/ IT Technician
MV Telecommunications (TopLotto)
Mbabane, Swaziland
Planned, recommended and assisted in the design of telecommunications systems and coordinated the ordering and installation of telecommunications and data systems equipment and cabling. Lotto Web based system administrator. Conducted lotto draws and processed results for winners. Backed up and maintained SQL database with over 150000 entries. Provided IT support to computer users within the office. Conducted press conferences during price presentation to winners.

Assistant System Administrator
The Times of Swaziland
Provided IT support to computer users within the organisation. Established and maintained user e-mail accounts; provided e-mail training and software support. Researched and troubleshot e-mail problems by reviewing mail logs, records and network. Maintained anti-virus servers. Provided solutions to user identified problems.

Computer Network and Technician
PC 2000
Installing software or hardware. Maintaining and repairing equipment. Oversee the day-to-day operation of computer networks including hardware/software support and training for customers. LAN/WAN hardware/software purchases and system installation, backup, maintenance and problem solving. Determined and installed appropriate security measures. Provided technical support on-site or via phone or email.
Education

Agile Project Management
I successfully completed the Agile Project Management Programme at the University of Cape Town. The course provided hands-on knowledge of Agile principles, frameworks (including Scrum and Kanban), and tools to manage projects in dynamic environments. It enhanced my ability to lead Agile teams, deliver value iteratively, and support organisational agility and continuous improvement.

Business Process Reengineering
I successfully completed the Business Process Management Programme at the University of Pretoria. The course provided practical skills in process analysis, modelling, design, and improvement, as well as strategies for aligning business processes with organisational goals. It enhanced my ability to drive process efficiency, support digital transformation, and lead change initiatives in dynamic environments.

Management Development Programme
I completed the Management Development Programme at Stellenbosch University, a highly regarded course for mid-level managers and aspiring leaders. The programme enhanced my skills in strategic thinking, financial management, team leadership, operational excellence, and innovation. It also strengthened my ability to align team goals with organisational strategy, drive transformation, and lead with integrity in dynamic business environments.
Ncamiso Mavuso's Contact Information
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