nazia zeb

* Provide information and referrals, case management, support, advocacy and assistance to women fleeing domestic abuse, addictions, sexual assault and dealing with childhood sexual assault * Provide support to women in transition living with mental health challenges through assisting with transitioning to permanent housing, life skills and accessing community resources * Provide support to enable women's independence resulting in an increased sense of self-worth and confidence

* Ensured that program targets, goals and objectives were met according to contribution agreement * Supervised, monitored and coached staff to better perform the required activities and enhanced projected targets * Recruited, screened, managed and supervised program staff and volunteers * Developed policies and procedures for volunteers’ intake, screening and recruitment * Acted as liaison between clients and community agencies and government organization * Monitored program budget and managed expenses * Developed strategic partnerships with community organization, educational institutions, ethnocultural and faith groups for coordinated and effective services delivery * Developed reports, proposals, budgets, evaluations for the smooth running of program

* Conducted interviews to determined eligibility and plan constructive case management * Provided settlement and supportive counseling to immigrant and refugee individuals and families including appropriate referrals to other community resources * Provided information to families and individual about ODSP * Provided information and encouragement while counseling internationally trained professionals about labour market trends, * Assisted families experiencing personal, family, mental health or community-related issues * Designed program brochures and promotional materials for effective community outreach

* Developed and implemented educational groups and cultural programs to increase individuals and families civic participation and community connectedness thorough cooking, art & craft and localization * Developed and implemented health and safety policies and procedures to ensure better working conditions for staff and clients * Developed collaborative and successful partnerships with community organizations, libraries, and faith based groups to provide community opportunities and networks for clients * Facilitated meetings between newcomer families and their Canadian Volunteer Host Families

* Engage a diverse range of key neighbourhood stakeholders (residents, associations, services) in the planning process through inclusive outreach activities * Facilitate and support the local planning team in Riverdale neighbourhood using an asset-based community development model * Ensure all voices are heard, conflict is dealt with respectfully and that the plan reflects the residents agreed to common goals * Coordinate and support resident-led small grants program