Nayan singh rajput

Performed data annotation and tagging for product data to improve search accuracy and categorization Managed product catalog including product listings, updates, and quality checks Executed data mapping across platforms ensuring consistency and structured data flow Maintained product attributes such as titles, descriptions, pricing, images, and categories Conducted data validation and quality audits to ensure high data accuracy Handled bulk uploads and data updates using MS Excel and internal tools Collaborated with internal teams to resolve catalog issues and improve processes Ensured timely completion of tasks while maintaining data quality standards

• Managed L2 escalation cases and ensured resolution within defined SLA/TAT • Analyzed complex cases and coordinated with technical and backend teams for closure • Maintained accurate case documentation and updates in internal systems/CRM • Ensured process compliance, data accuracy, and smooth operational flow

Assisted in day-to-day business operations and process coordination Maintained records, documentation, and basic data tracking Supported internal teams with operational reporting and workflow updates Gained exposure to process execution and compliance requirements

Managed operational tasks including case handling, data updates, and process documentation while ensuring timely resolution as per SOPs. Coordinated with internal teams to support smooth workflow and maintained accurate records for reporting and quality purposes.