Nawaz S.

Regional Account Manager - Recommerce @ noon

About

Results-oriented account manager with a proven track record in optimizing operational processes and driving significant revenue growth across diverse sectors. Adept at enhancing liquidation strategies, boosting partner networks, and implementing effective vendor management solutions. Known for improving customer acquisition and retention through data-driven approaches and strategic account planning. Experienced in leveraging advanced tools and methodologies to streamline operations, increase efficiency, and foster strong relationships. Committed to leveraging cutting-edge technology and industry best practices to deliver exceptional results and exceed business objectives. Ready to contribute to elevating e-commerce success and achieving impactful outcomes.

Country

United Arab Emirates

City

Dubai

Industry

Computer Software

Skill

Product Service, Problem Solving, Marketing, Marketing Campaigns, Communication, E-commerce Strategy, Digital Marketing, Business Development, Troubleshooting, Team Management, Cross-functional Team Leadership, Risk Management, Fraud Prevention, Training & Development, Multitasking, Negotiation, Vendor Management, Cross-team Collaboration, Sales Forecasting, Competitive Analysis

Experience

Regional Account Manager - Recommerce

noon

2023-9 - Present · 3 yrs 1 mo

UAE, KSA & EGYPT

Key Account Manager

J&T Express Middle East

2021-11 - 2023-8 · 1 yr 10 mos

United Arab Emirates

• Grew annual revenue for key accounts by 25% through strategic account planning and up-selling. • Achieved a 50% reduction in order processing time and a 35% improvement in fulfillment rate. • Implemented a standardized claims process and collaborated with internal teams to address root causes, resulting in a 20% reduction in claims resolution time. • Conducted frequent face-to-face meetings with key accounts resulting in strong sense of loyalty and trust between us. • Negotiated favorable contract terms with key accounts, resulting in a 20% reduction in costs and increased profitability for the company.

Business Development Executive

Majid Al Futtaim

2021-3 - 2021-10 · 8 mos

United Arab Emirates

• Diversified product offerings by adding 500+ new SKUs on average per month, increasing the overall product selection for customers. • Established partnerships with key industry players, resulting in 15% increase in revenue and 20% increase in customer reach. • Successfully on-boarded 30+ new sellers, expanding the product portfolio and increasing revenue by 30% within six months. • Automated the product listing process, reducing errors by 40% and improving overall operational efficiency.

Marketplace Executive

Amazon

2019-7 - 2021-1 · 1 yr 7 mos

Hyderabad, Telangana, India

• Streamlined onboarding process for third-party sellers, increasing product listings by 30%. • Implemented just-in-time inventory system, reducing out-of-stock incidents by 25% and increasing fulfillment rate by 7%. • Monitored competitor prices and adjusted prices accordingly, resulting in a 15% increase in sales. • Created promotional campaigns for key product lines, resulting in 30% increase in sales during peak holiday seasons. • Introduced a product review program, resulting in a 25% increase in positive customer feedback and a 10% reduction in returns.

Education

Osmania University

E-Commerce/Electronic Commerce

2016-6 - 2019-6 · 3 yrs 1 mo

- Graduated from Osmania University with a GPA of 9.2/10. - Completed a research project on "Effective Marketing Strategies for Small Businesses," lauded by faculty and presented at a national conference. - Awarded "Best Thesis Award" for a well-researched thesis on "Consumer Behavior in the Digital Age". - Served as Captain of the Sports Club, organizing successful events for fellow students.