Nawaf AlMalki

• Setting the company's vision, mission, and strategic objectives to provide a clear direction for growth and success, collaborating with department managers to ensure alignment. • Developing and implementing business strategies, including financial oversight, budgeting, and resource allocation, to optimize performance and achieve goals. • Managing and leading an integrated administrative team, fostering a cohesive and productive work environment, and evaluating the work of other leaders within the company. • Representing the company to stakeholders, including investors, clients, employees, and the public, maintaining positive relationships and promoting the company's reputation. • Expanding business operations, increasing revenue and investments, and monitoring the competitive market landscape to capitalize on growth opportunities. • Motivating and guiding employees, managing their development, and ensuring compliance with legal, ethical, and social standards to uphold corporate responsibility. • Predicting and monitoring business risks, implementing strategies to mitigate potential threats, and continually improving operations and procedures for enhanced efficiency and productivity. • Supervising the full operation of the company, ensuring alignment with strategic plans and organizational goals, and overseeing the company's financial performance and fiscal responsibility.

• Determined project timelines and costs, adhering to allocated budgets while prioritizing cost-effectiveness and maintaining high-quality standards. • Managed relationships with contractors and subcontractors, negotiating contracts, agreements, timelines, and prices to ensure optimal project outcomes and cost efficiency. • Conducted comprehensive research and evaluation of proposed project sites, preparing construction plans, final reports, and structured plans for project needs and requirements, ensuring alignment with organizational objectives. • Supervised and guided project team coordination during all stages of project execution, ensuring effective communication and alignment with project objectives. • Organized task distribution among team members, assigning responsibilities to individuals based on their skills and capabilities, fostering collaboration and efficiency. • Monitored project execution closely, overseeing adherence to predetermined standards and specifications to deliver projects on time and within budget. • Ensured compliance with project specifications for materials, equipment, and workmanship, maintaining quality assurance throughout the project lifecycle. • Leveraged available resources effectively to execute and support projects, coordinating with maintenance teams under my supervision to ensure seamless project execution. • Tracked expenses and supervised project budgeting meticulously, optimizing resource allocation and cost management for project success. • Successfully established 8 new branches, contributing to company growth and expansion.

• Consulted specialized external legal service providers to verify the validity of franchise grant documents, ensuring legal compliance and risk mitigation. • Prepared all necessary documents for franchise granting and supporting documents for the grantee, meticulously ensuring adherence to franchise regulations and standards. • Conducted a comprehensive feasibility study for the project based on data from current branches, providing valuable insights to clarify project details and potential challenges. • Assisted and supported franchisees after signing the franchise agreement, facilitating a smooth transition and ensuring understanding of franchise terms and expectations. • Monitored franchisees during establishment operations until project opening, offering guidance and troubleshooting to ensure successful launch and operation. • Evaluated and supported projects with franchisees after opening, addressing any issues and optimizing performance to maximize profitability and sustainability. • Managed relationships with current franchisees, fostering positive partnerships and addressing any concerns or challenges promptly and effectively. • Increased sales opportunities and expanded market presence, driving revenue growth and ensuring alignment with brand standards and expansion goals. • Conducted research and negotiations with potential investors, successfully signing 5 commercial franchise contracts, contributing to business expansion and revenue diversification. • Participated in the development of the brand development project, contributing strategic insights and expertise to enhance brand value and market presence. • Researched and participated in various trade shows, conferences, and festivals to promote the franchise, including international franchise exhibitions in Riyadh, Jizan, Abha, Medina, Jeddah, as well as the Hajj and Umrah Exhibition in Jeddah.

• Ensured compliance with safety policies and procedures among departmental employees while supervising all maintenance operations. • Conducted weekly meetings with maintenance supervisors to plan activities, assign repair schedules, and evaluate cost estimates, ensuring efficient resource allocation. • Tracked expenses and supervised budgeting, optimizing expenditure for maintenance activities. • Maintained machinery to operational standards and conducted regular facility inspections to proactively identify and resolve issues, ensuring uninterrupted operations. • Planned and managed repair and installation activities, fostering a culture of excellence and continuous improvement. • Developed and implemented preventive maintenance plans for equipment, buildings, and materials, enhancing operational efficiency and prolonging asset lifespan. • Transferred expertise and skills to maintenance personnel, fostering professional development and team cohesion. • Prepared comprehensive maintenance reports, documenting achievements and proposing solutions for performance enhancement.

• Collaborated with the executive team to develop a comprehensive marketing strategy, aligning with company objectives and target market needs. • Supervised all marketing campaigns and initiatives, meticulously tracking their effectiveness and adjusting strategies as needed to optimize results. • Conducted thorough analysis of competitors and market trends, informing strategic decision-making and identifying opportunities for growth. • Managed communication with external marketing agencies, negotiating contracts and ensuring alignment with company goals and brand identity. • Oversaw social media accounts, crafting engaging content tailored to various platforms to enhance brand visibility and engagement. • Monitored the promotional budget, analyzing ROI for each activity and optimizing resource allocation to maximize impact and efficiency. • Directed the design and production process of promotional materials, ensuring consistency and alignment with brand standards. • Addressed customer service issues promptly and effectively, maintaining high levels of customer satisfaction and loyalty. • Represented the company at trade shows, conferences, and festivals, participating in key events such as the Sculpture Festival in Mecca and the Camel Festival and Okaz Market in Taif. • Conducted research and negotiated external catering contracts, contributing to business expansion and revenue growth.

• Developed comprehensive policies and conditions to facilitate and standardize the purchasing process, enhancing efficiency and transparency. • Managed supplier relationships effectively, negotiating contracts, agreements, timelines, and prices to secure favorable terms and ensure timely delivery of goods and services. • Led the tendering process, including preparation, distribution, and collection of supply bids, and formed bid study teams to evaluate and audit bid results, ensuring compliance with regulations. • Conducted in-depth market studies to assess competitive landscape and identify opportunities for cost optimization and strategic sourcing. • Formulated and implemented innovative purchasing strategies to optimize procurement processes and improve overall efficiency. • Executed procurement management plans and programs to streamline purchasing operations and achieve cost savings. • Achieved a 5% reduction in material costs for the company while maintaining high quality standards, through strategic cost-saving initiatives and supplier negotiations. • Provided guidance and training to new employees on the proper use of purchasing systems and processes, ensuring smooth onboarding and integration.

• Oversaw daily purchasing operations, ensuring compliance with company policies and efficiency in procurement processes. • Monitored inventory levels, managed inventory requirements, and proposed improvement measures to optimize inventory management. • Maintained comprehensive records, documents, and databases related to purchasing activities and supplier information, facilitating efficient retrieval and analysis. • Ensured all acquisitions met necessary quality standards and compliance requirements, reviewing and auditing purchasing requests accordingly. • Prepared and submitted periodic reports on company purchases, offering insights for decision-making and performance evaluation. • Managed disposal procedures for unnecessary stored items, optimizing inventory management and space utilization. • Maintained computer records and files on company purchases, suppliers, prices, and items, facilitating efficient retrieval and analysis for informed decision-making. • Prepared, documented, and stored work reports for record-keeping and analysis, ensuring compliance with procurement regulations and standards.

• Directed procurement operations for materials and goods in strict adherence to regulatory standards. • Managed the reception of purchases, ensuring alignment with specified quantities and standards while verifying financial claims. • Executed incoming purchase requests and meticulously processed all purchase orders. • Completed assigned tasks from the Purchasing Manager and Deputy Manager within the framework of purchasing management. • Prepared and submitted weekly reports to the Purchasing Manager detailing completed tasks and pending activities, along with explanations for delays. • Solicited new price quotations and obtained samples of items from the market for assessment by relevant stakeholders. • Monitored the receipt of items and ensured compliance with purchase order specifications, collaborating closely with warehouse personnel and requisitioning parties. • Liaised with the warehouse department to ensure timely issuance of input vouchers for received items. • Proactively tracked supply status, addressing any delays in orders promptly.

As the Founder and Owner of Bottleneck, I lead the strategic vision and operational execution of a company specialized in delivering integrated technical and administrative solutions. Bottleneck was established to help businesses overcome operational obstacles through smart systems, including ERP solutions, digital transformation services, business automation, and outsourced management support. My role involves developing scalable service models, building high-performing teams, and ensuring client success through tailored, technology-driven solutions.

Master of Business Administration (MBA) The MBA is a globally recognized graduate degree that equips professionals with advanced knowledge in business management, strategic leadership, and functional areas such as finance, marketing, operations, and human resources. This degree fosters analytical thinking, decision-making capabilities, and a deep understanding of organizational dynamics, preparing graduates for leadership roles in a competitive business environment.

Doctor of Business Administration (DBA) The DBA is a terminal professional doctorate designed for experienced business leaders, executives, and entrepreneurs who seek to enhance their strategic decision-making, leadership capabilities, and research-based problem-solving skills. This degree emphasizes the practical application of advanced theories to real-world business challenges, enabling graduates to drive innovation, lead transformation, and contribute to sustainable organizational growth.

Bachelor of Business Administration (BBA) The BBA is an undergraduate degree that provides foundational knowledge in key areas of business including management, finance, marketing, operations, and organizational behavior. It equips students with analytical, communication, and problem-solving skills necessary for entry-level roles and career growth in diverse business environments. The program emphasizes practical business principles and real-world applications.