navkiran balaggan

*  Worked as a spoken/grammar English teacher. *  Also assisted the students with the interview techniques and the personality development skills as well. *  Meet the company compliance procedure *  How to act as the first point of telephone contact for a customer. *  Handling complaints in a diplomatic way. *  Accurately updating customer records with information. *  Responding to customers who have special communication needs, such as language difficulties or disabilities. *  Answering any queries quickly and efficiently. *  Quickly understanding a callers point of view and to empathise with them. *  Able to respond and adapt to the needs of all customers. *  Fully aware of all laws & regulations regarding data protection. *  Quickly processing information.

Working as part of an enthusiastic team within a commercial, sales driven and fast paced fashion retail environment. Responsible for driving sales, ensuring good customer service, building relationships suppliers, and ensuring the smooth running of the shop floor.

* ♣ Assisting customers with choices by providing them with information about products. * ♣ Build relationship and help customers resulting in customer satisfaction, retention and increased sales. * ♣ Drive Sales, Profitability and Growth * ♣ Manage Visual Merchandising to represent a great first impression with clear, creative messages related to the brand offering must be very strong to attract the customer * ♣ Assist with window displays for special promotions * ♣ Maintain store and stock in impeccable condition * ♣ Delivering weekly floor moves, window installations and mannequin styling. * ♣ Strong ability to meet and exceed KPIs and drive Sales within the team * ♣ Scheduling in-home services for customers via online interface. * ♣ Responsible to consistently and effectively communicate the company objectives to all team members through organized and scheduled conference and email communication.

* ♣ Compilation and monitoring of the Fashion & Textile syllabus for academic year. * ♣ Responsible for comparative study of the books published which include proof reading also. * ♣ Doing research on latest fashion updates & conditioning faculties with the same. * ♣ Identifying opportunities on different social media sites like Twitter and Facebook. * ♣ Established and maintained social media presence at their Facebook Page with latest updates on Fashion, Textile & Interior Designing. * ♣ Preparing reference PPTs & Projects for the courses as per latest fashion updates. * ♣ My responsibility was to ensure that reading material related to academics should reach in time to all the subsidiary centres. * ♣ Acting as a liaison between different centres located in India and the Corporate Office by handling their queries. * ♣ Working closely with different Centre Heads in organizing National Faculty (Fashion) Training Program held every year & managing the whole Training Program.

 Copy editing  Proof reading