Navinthar Nandanathan

Manage enterprise client portfolios, delivering tailored SaaS solutions to optimize business performance.

- Managing and driving sales of HP products through inbound and outbound sales activities. - Building strong relationships with business clients to understand their needs and provide tailored solutions. - Meeting and exceeding sales targets by identifying upselling and cross-selling opportunities. - Collaborating with internal teams to ensure smooth order processing and customer satisfaction. - Providing expert advice on HP's product range, including laptops, printers, and accessories, to potential and existing customers.

Consistently exceeded monthly sales targets by 15–20% through upselling and cross-selling.

Providing full attention to clients problem and actively listening to their needs to provide the outmost best solutions and generating sales out of the interaction by rapport building • Made Number 1 sales and exceeding sales KPI set by management for 3 consecutive month accumulating RM 25,000 per month • Diagnosed and resolved technical issues related to websites, domains, and plugins for over 250+ Canadian clients. • Cross Selling to over 10 to 15 Business Owners per day in order to make their Online Business more effective with a 25% conversion rate to sales

Ranked #1 in sales for three consecutive months, generating RM 25,000 per month.

Cross selling Insurance Policies, credit cards and Housing loan via average 50 daily cold calls average 15% conversion rate • Made RM 36,000 API worth of insurance policies to clients in a month • Constantly providing ideas to team on marketing strategies to achieve team sales target of RM150,000 with at least 85% of achieving rate

Conducted 50+ daily cold calls to promote insurance policies, credit cards & housing loans.

Attend to an average of 35 inbound calls per day for customers enquiry on their billing and charges details and error • Guiding customer on a self serve channel and application for basic troubleshooting • Raising an average of 10 to 15 calls request per day on callbacks and complaint calls with a 70% solving rate

Managed 35+ inbound calls daily regarding billing, transactions, and account errors.

Prepared a working union among 45 delivery drivers to ensure a safe and effective working environment for them • Responsible in ensuring the safety and security of 8 regions parcels with 97% safety rate • Played a leadership role by assigning duties to 45 delivery drivers on the amount of goods need to be delivered with and average of 70% clearance rate per day

Incomplete