navinder singh

level 2 noc engineer

About

A professionally qualified Engineer having Masters in networking & telecommunication with 9 years of professional work experience. Possesses impeccable written and verbal communication skills and excellent interpersonal skills. Holds NV1 Security Clearance from AGSVA

Country

india

City

bombay

Industry

telecommunications

Skill

c, c++, vhdl, microcontrollers, matlab, electronics, embedded systems, windows, programming, microsoft office, linux, opnet, cisco technologies

Experience

administrator

nbn™ australia

2015-4 - 2016-4 · 1 yr 1 mo

senior solutions consultant

energyaustralia

2012-8 - 2015-4 · 2 yrs 9 mos

level 2 noc engineer

vocus communications

2016-5 - Present · 10 yrs 5 mos

customer service representative

agl energy

2010-12 - 2012-7 · 1 yr 8 mos

* Retention and acquisition of clients (Core) * Answering general, account, billing and solar enquiries * Managing client’s data and account on SAP * Timely resolution of customer’s complaints * Raising service notifications for move-in and move-out on SAP * Fixing won-in-error and lost-in-error accounts * Auditing and appointment setting for free home energy audits * Upselling market contracts

junior dsl engineer

hfcl

2007-8 - 2007-10 · 3 mos

* Providing VOIP, telephony and broadband solutions for clients and organizations. * Installing & configuring the network equipment for VOIP or broadband use * Providing technical support for network equipment i.e. modems, routers, etc. * Managing the security of wireless broadband connections * Diagnosing, troubleshooting and repairing the network faults. * Setting up internet sharing.