Naveen Shankaran
GTM Sales @ Zapier
About
I’m not just an engineer—I’m a SaaStronaut 🚀 on a journey through the expansive universe of SaaS. In this decade of my journey I’ve charted a course across the North American market, honing a unique blend of technical expertise and customer-facing skills. From navigating the complexities of sales, pre-sales, and solutioning to leading customer success initiatives, I’ve mastered the art of guiding prospects through the customer lifecycle, transforming them into loyal advocates through the power of storytelling 📖. Along my journey, I took a pit stop 🛑 during a career break to channel my passion for innovation into creating an app on the Zapier platform for a UK-based company, turning ideas into practical solutions 💡. Now, I’m sharing my voyage with others as a mentor in a Zapier program at Growth School, where I help aspiring professionals decode the art and science of automation 🤖. As a SaaStronaut, I’m dedicated to fostering inclusive, high-performing teams that work together towards shared goals and collective success 🌟. My mission is to build environments where diverse perspectives drive innovation and collaboration fuels growth. The journey continues, and I’m excited about what’s next on the horizon 🌍.
India
Chennai
Information Technology & Services
GTM, Workflow Automation, Communication, Negotiation, Training, Public Speaking, Team Leadership, Software Implementation, Go-to-Market Strategy, Software as a Service (SaaS), Pre-Sales Technical Consulting, Pre/Post Sales Engineers, SaaS sales, Technical Support, Customer Onboarding, Customer Experience, Zapier App Developer, Classroom Instruction, Sprint Planning, Hands-on Training
Experience

Mentor - Gen AI
As a mentor, I developed a comprehensive 10+ hours course covering various aspects of Zapier as part of the Gen AI program. This included building basic to advanced integrations, creating AI chatbots, data management bots using AI. Additionally, I guided automating of entire Sales and HR processes using Zapier.

Zapier Expert - App Development
I had the opportunity to build an app on Zapier from scratch until it went live. Additionally, I collaborated on the development of a Zapier app and managed API integration for a UK-based software company. This effort allowed the company to improve the capabilities of its product, providing customers with the flexibility to seamlessly integrate with any application of their choice.
Naveen Shankaran's Contact Information
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