Naveenkumar Gnanasambandam

DGM - Global Service & Aftermarket @ ZF Group

About

Experienced professional with over 15 years of expertise in Product Lifecycle Management, Process & Methods Engineering, Project Management, Service Operations, and Technical Sales. Skilled in the SAP Customer Service (CS) module as a local process expert, with a strong background in optimizing service processes and driving operational efficiency. Currently serving as a Global Business Development and Partner Manager at ZF Group in the Wind Power Business Unit, where I contribute to Business and Partnership Management, Relationship Management, Performance Monitoring, Contract & Compliance Oversight and Sales & Growth Enablement. I hold a Bachelor’s degree in Mechanical Engineering and an MBA in Project Management, equipping me with both technical acumen and strategic leadership skills. Additionally, I am a Mobius Institute-certified Vibration Analyst (CAT II), further enhancing my ability to support reliability and maintenance initiatives. Passionate about advancing technology and delivering value-driven solutions in the renewable energy sector. Always eager to connect and collaborate on industry innovations and best practices.

Country

India

City

Coimbatore

Industry

Mechanical Or Industrial Engineering

Skill

Project Management, Service Management, Operations Management, Gearbox, Manufacturing, Process Engineering, Inventory Management, Resource Management, Tool Design, Customer Service, Methods Engineering, Tribology, Field Service, Component Services, Item Master, Bill of Materials, Baan ERP, Process Capability, Six Sigma, Kaizen

Experience

DGM - Global Service & Aftermarket

ZF Group

2024-11 - Present · 1 yr 11 mos

Coimbatore, India

- Drive market expansion and develop entry strategies through local partners - Manage service partners and subcontractors for field and workshop operations - Lead global service footprint expansions projects. - Collaborate across divisions to support aftermarket business growth - Optimize service processes and workflows for efficiency - Provide technical and commercial support for gearbox solutions - Coordinate with cross-functional teams, including legal and finance, for contracts and risk management

Product Manager (1) - Wind Power Services

ZF Group

2019-9 - 2024-11 · 5 yrs 3 mos

Vernon Hills, Illinois, United States

- Manage service product lifecycle from introduction to end-of-life including pricing and discontinuation strategies - Support sales with technical input, market positioning, and customer analysis - Lead cross-functional technical projects across global teams - Develop remanufacturing and repair processes; manage engineering changes - Conduct failure analysis and competitor bench marking - Support production and supply chain with technical guidance, inspections and customer communication

Various roles - Service Operations and Engineering

ZF Group

2010-8 - 2019-8 · 9 yrs 1 mo

Coimbatore, India

- Manage regional service engineering activities - Handle bill of materials, change management, and cost reduction projects - Ensure serviceability in new product developments - Lead product improvement and upgrade strategies - Define tooling, fixtures, and equipment for assembly/disassembly processes - Develop assembly and disassembly processes based on technical specifications - Conduct product training and provide technical support to service