Naveen M.
Sales Director @ UiPath
About
Customer Success Manager with diverse global experience with a proven track record of delivering Automation solutions for organizations across various sectors. As a CSM, I am a trusted advisor for Customers for taking decisions on alignment of technology elements against key business priorities, giving shape to major digital transformation programs & selecting high-performance hybrid teams to optimize the configuration for operations using RPA & AI technologies. Driving the conversation and coordinating engagement with a variety of customer and internal stakeholders – including C-levels, line of business owners, IT, program/project managers, procurement and implementation partners – through preliminary meetings, discovery workshops and formal presentations and demonstrations, creating value models and conducting solution process assessments.
India
Greater Bengaluru Area
Computer Software
Success Principles, Presentation Skills, Customer Experience, Gainsight, Strategy, Customer Satisfaction, Build Strong Relationships, Customer Engagement, New Business Development, Market Research, Analysis, Research, Business Development, CRM, Vendor Management, Competitive Analysis, Business Analysis, Sales Management, Team Management, Business Intelligence
Experience
Sales Director
UiPath
Senior Manager, Customer Success
UiPath
Senior Customer Success Manager
UiPath
Bengaluru, Karnataka, India
Presales Manager
UiPath
Bengaluru, Karnataka, India
Senior Solutions Consultant
Candela Labs
Bangalore
SPOC for major accounts for candela labs, assist the account principle in terms of providing solutions, strategize the approach to grow the account further in the regional countries in Asia. Actively involved in driving business transformation initiatives, Work with Insurance organizations in Asia region to drive digital transformation programs for both back office operations efficiency and customer experience enhancement.
Solutions Consultant
Candela Labs
Bangalore
POC, Demos, Requirement Gathering/Analysis, RFP Response, Conduct Workshops, Process Consulting, Process Re-Engineering
Senior PreSales Consultant
Tech Mahindra
Chennai
-Worked as a lead pre-sales consultant for Insurance domain -Client presentation and client handling -Managing stakeholders -End to end management of RFP response - Creation of collaterals, pitch books, capability decks and other relevant documents as requested
Intern-Market Research
Alphaeus Consulting L L P
Bangalore
Research, Analysis, Marketing
Script Engineer
Webcetera Software Solutions
Bangalore
XML, Java Scripts, Web Scripting, Testing
Education
Amity University
Marketing & Sales
MBA(Marketing & Sales)
Naveen M.'s Contact Information
Phone
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