Naveed Khan

Naveed Khan

Head of International Billing Technology & Product Strategy - Customer Engagement Technology @ FedEx

About

Technology Executive with 30 years of global leadership across the UK, Middle East, Africa, ISC, and APAC. I specialise in large‑scale cloud and enterprise modernization, AI‑enabled transformation, and multi‑region technology delivery for complex, regulated environments.My experience spans cloud modernization (Azure), API‑first architecture, enterprise architecture (TOGAF), machine‑learning‑driven automation, platform modernisation, M&A integration, and enterprise‑wide digital adoption. I have led major transformation programmes, built high‑performing global engineering and architecture teams, and delivered measurable operational and financial impact across diverse markets.I maintain a permanent family base in Dubai and have extensive leadership experience delivering large‑scale technology transformation across the UAE and Saudi Arabia, including work aligned with national digital mandates and regulatory expectations.Areas of Expertise– Strategic leadership, P&L ownership, and regional board‑level stakeholder engagement– Global technology management across the UK, Middle East, Africa, ISC, and APAC– Cloud modernization (Azure), API‑first architecture, and enterprise architecture (TOGAF)– Machine‑learning techniques, predictive models, and intelligent automation– Large‑scale transformation, platform modernization, and M&A integration– Process intelligence, RPA, and enterprise‑wide digital adoption– Vendor and outsourcing governance, information security, and GCC regulatory alignment– Scaled Agile (SPC) – Advanced Practice Consultant

Country

United Arab Emirates

City

Dubai

Industry

Package/Freight Delivery

Skill

Agentic AI Development, Generative AI, Agentic Automation, Lean Portfolio Management (LPM), AI/ML Strategy, Cloud Modernization, Artificial Intelligence for Design, Scaled Agile Framework, Enterprise Architecture, Regulatory Compliance, Project Governance, Technology Change Management, Facility Start-up, Mergers & Acquisitions (M&A), Profit & Loss Management, Regional Integration, Customs Clearance, Industrial Automation, Digital Transformation, Artificial Intelligence (AI)

Experience

FedEx

Head of International Billing Technology & Product Strategy - Customer Engagement Technology

FedEx

LinkedIn
2024-5 - Present · 2 yrs 5 mos

London Area, United Kingdom

FedEx

Head of Process Intelligence and Robotic Process Automation - Application Development International

FedEx

LinkedIn
2020-12 - 2024-10 · 3 yrs 11 mos

London, England, United Kingdom

FedEx

Head of IT (Regional CIO - Middle East & Africa)

FedEx

LinkedIn
2012-10 - 2020-12 · 8 yrs 3 mos

Dubai, UAE

FedEx

Head of Air Hub Technology & Engineering – Northern Europe

FedEx

LinkedIn
2007-9 - 2012-9 · 5 yrs 1 mo

London, United Kingdom

FedEx

Head of Customer Technology & Digital Solutions

FedEx

LinkedIn
1997-2 - 2007-8 · 10 yrs 7 mos

Dubai, UAE

MAPS geosystems

Data Processing Manager

MAPS geosystems

LinkedIn
1994 - 1997 · 3 yrs
Avineon

Systems Manager

Avineon

LinkedIn
1991 - 1994 · 3 yrs

Education

The University of Manchester

The University of Manchester

LinkedIn

Computer Science

1989 - 1991 · 2 yrs

Successfully completed a thesis on object orientated appointment system design for general medical practice.

King's College London

King's College London

LinkedIn

Biochemistry

1985 - 1988 · 3 yrs

Specialised in genetics and the biochemistry of DNA.

Naveed Khan's Contact Information

Email

******@***.com

Phone

(**) *** ****

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