Natthakorn Ploingoen

Products: DoubleC, FruJuice, Fruit Tea+, Brae, Je-Lo, Beauti DoubleC, VitaPush Roles and Responsibilities: • Led the development of new products, including flavor variants and functional powder drinks, with a focus on improving shelf-life and production processes. Collaborated with cross-functional teams to ensure the product met consumer expectations and complied with FDA regulations. • Conducted extensive formula validation and coordinated with finance teams to manage cost analyses, ensuring both quality and cost-effectiveness. • Oversaw nutrition calculation processes, working with food scientists to validate recipe components and improve the overall nutritional value of the products. • Managed sensory testing and consumer research, guiding product improvements based on direct feedback. • Supported continuous improvement efforts in operations and packaging development, ensuring products were competitive and met market demands. • Evaluated raw materials and worked with procurement to optimize supply chains, ensuring the quality and cost of ingredients. • Supervised the entire production process, from initial trials to the final commercialization stage, including auditing and monitoring OEM (Original Equipment Manufacturer) facilities. Key Achievements: • Successfully launched and on plan to launch; o 20 flavors of functional drinks. o 5 new flavors of functional powder drinks and. o 7 flavors of jelly supplement product and candy. • Extended the shelf-life of the Double C product by optimizing the color retention process, resulting in a longer shelf-life. • Resolved non-enzymatic browning issues in the Double C: Lychee Peach flavor.

Products: Dumex, Dulac, Hi-Q, Nutricia Roles and Responsibilities: • Led a team of medical representatives, ensuring their performance aligned with company goals. Developed strategies for improving product knowledge and business capabilities. • Designed training programs for new hires and ongoing staff development, including coaching on the latest business techniques and scientific advances in nutritional products. • Developed long-term relationships with healthcare professionals (HCPs), organizing seminars and presentations to educate HCPs on the benefits of Hi-Q and Dumex products. • Coordinated with internal teams to manage medical detailing activities, ensuring a seamless process of product promotion and compliance with industry regulations. • Worked closely with sales and marketing teams to identify opportunities for improving market penetration and product positioning. • Kept up-to-date with new research and developments in the field of nutrition, incorporating them into training materials and strategic initiatives. • Collaborated with cross-functional teams to ensure the alignment of scientific development with sales goals, driving a significant impact on the company's overall performance. Key Achievements: • Led the Remote Detailing project, launching an innovative engagement system with healthcare professionals that went live in November 2019. • Successfully aligned the training programs with the latest scientific advancements, improving the capabilities of the medical representatives. Reason to quit: • Company restructuring.

Products: Dumex, Dulac, Hi-Q, Nutricia Roles and Responsibilities: • Managed the team of nutrition advisors and sales staff in Laos, ensuring that all sales targets were met and that staff had the necessary training and support to excel in their roles. • Developed and implemented sales strategies focused on increasing market share for Hi-Q and Dumex products, particularly in rural and underserved areas. • Built strong relationships with healthcare professionals (HCPs) in Lao PDR, organizing training sessions, seminars, and workshops to educate them on the nutritional benefits of Hi-Q and Dumex products. • Led the implementation of evidence-based medical detailing practices, ensuring that sales representatives provided scientifically-backed information to healthcare professionals. • Collaborated with the marketing department to develop promotional strategies and materials tailored to the specific needs of the Lao market. • Regularly monitored staff performance, providing coaching and feedback to improve individual and team effectiveness. • Engaged in budget planning and management to ensure that the division operated within its financial targets while maximizing return on investment. Key Achievements: • Achieved a 200% sales growth in the IFFO category over two years in Lao PDR. • Strengthened the capabilities of the nutrition advisor team, increasing product knowledge and sales skills, which contributed to a 70% increase in specialty formula shipments. • Increased market penetration by 67% in the top 5 cities across Lao PDR. • Successfully implemented a healthcare professional product endorsement process that expanded sales in pharmacy shops linked to medical units. Reason to quit: • To enhance sales expertise and expand commercial capabilities for driving business growth and market success.

Products: Dumex, Dulac, Hi-Q, Nutricia Roles and Responsibilities: • Developed and maintained strong relationships with healthcare professionals (HCPs), ensuring that they were knowledgeable about the nutritional benefits of Hi-Q and Dumex products. • Provided evidence-based medical detailing to HCPs, helping them understand the scientific basis for product recommendations and increasing trust in Dumex's product offerings. • Promoted the benefits of good nutrition during pregnancy, for mothers, and for infants, helping to increase the number of new users and raise awareness of Dumex’s product lines. • Regularly collaborated with third parties, such as hospitals and pharmacies, to organize and execute events that promoted Hi-Q and Dumex products. • Provided nutritional education to expectant mothers and young families, helping to establish Dumex as a trusted brand within the healthcare community. Key Achievements: • Increased product recovery rates by 67% in top 5 cities. • Played a key role in getting HCP endorsements for IF products in Nong Khai, resulting in a 240% sales increase. • Trained nutrition advisors in Laos, significantly improving their skills and product knowledge. Reason to quit: • To strengthen sales, coaching, and training skills to drive team performance and achieve business objectives.

Products: MokuMoku, Sappe Beauti Drink Roles and Responsibilities: • Managed research and development activities focused on new product innovations and improvements to existing products, ensuring that they met both consumer needs and regulatory requirements. • Led the development of new functional beverages, ensuring that all new products met the required nutritional profiles and passed all necessary sensory evaluations. • Worked closely with cross-functional teams, including marketing, sales, and finance, to ensure that new products were launched successfully and that production costs were optimized. • Oversaw the entire product development lifecycle, from concept to commercialization, ensuring that all stages were completed on time and within budget. • Conducted shelf-life studies and product stability testing to ensure that products maintained their quality over time. Key Achievements: • Successfully launched two new flavors of Moku Moku pulping product, contributing to the brand's growth. • Resolved production issues related to aloe vera cube consistency, improving product quality and customer satisfaction. • Extended product shelf-life by optimizing manufacturing processes, reducing waste and improving profitability. Reason to quit: • To further enhance sales and interpersonal skills, with a focus on driving success in the food industry.

Products: Moshi, B-ing, Masita Roles and Responsibilities: • Conducted research and development activities related to new product formulations, focusing on non-alcoholic beverages and functional drinks that aligned with consumer preferences and market trends. • Collaborated with cross-functional teams to design and optimize production processes, ensuring that all new products met quality standards while minimizing production costs. • Performed raw material development, process design, and optimization to ensure the scalability of new products from concept to industrialization. • Supported cost reduction initiatives by identifying alternative raw materials and improving manufacturing efficiencies, resulting in significant cost savings. • Conducted product testing and sensory evaluations to ensure that new products met consumer expectations and maintained the brand’s reputation for high quality. Key Achievements: • Developed new product lines, including protein drinks and functional beverages. • Played a key role in optimizing the production process for B-ing functional drink, reducing production costs and improving product consistency. Reason to quit: • To advance expertise in research and development of functional beverages, while continuously expanding knowledge in food innovation and cutting-edge technologies.

Products: Moshi, B-ing, Masita Roles and Responsibilities: • Supervised and managed all production operations related to non-alcoholic beverages, ensuring that production targets were met while maintaining high standards of quality and safety. • Led a team of production operators, providing training and guidance to ensure that all production processes were performed efficiently and safely. • Managed inventory and raw material stocks, ensuring that the production line had the necessary resources to meet demand without overstocking or incurring unnecessary costs. • Played a key role in implementing and maintaining the company’s food safety and quality management systems, including ISO 22000:2005 and Halal certification. • Led internal and external audits, ensuring that the production line met all regulatory requirements and passed all quality and safety inspections. Key Achievements: • Increased production efficiency by 20% through process improvements and better utilization of resources. • Reduced CIP (clean-in-place) time from 8 to 6 hours, improving production line efficiency and reducing downtime. • Played a key role in obtaining ISO 22000:2005 certification for the production line, ensuring that the company met the highest standards of food safety and quality. Reason to quit : • To advance expertise in research and development of functional beverages, while continuously expanding knowledge in food innovation and cutting-edge technologies.

Products: Golden Mountain Sauce Roles and Responsibilities: • Managed quality control activities related to the production of vinegar and thickened sauces, ensuring that all products met the company’s high standards for quality and safety. • Conducted regular inspections of production processes, identifying areas for improvement and working with production teams to implement solutions. • Developed new quality control procedures that improved product consistency and reduced production errors, resulting in higher customer satisfaction and reduced waste. • Played a key role in the company’s ISO 9001:2000 certification efforts, ensuring that all quality control processes met the required standards. Key Achievements: • Developed new work instructions and procedures that reduced on-the-job training time by 30%, improving overall production efficiency. • Improved product stability on the shelf by 25% through process improvements, resulting in a longer shelf-life and reduced product returns. Reason to quit: • To enhance leadership and management skills within the food industry, with a focus on supervisory roles and operational excellence.