Nathaniel Gold

Helping to lead the strategy and execution of Wired Broadband products, including DOCSIS and XGS-PON, for a base of over 4 million customers. Focused on optimizing large-scale capital investments while balancing customer needs and business outcomes. Analyze internal and external data and trends to help shape a vision for the future of broadband connectivity and define product journeys, MVPs, and delivery phases. Act as a business SME on home internet products, overseeing performance and customer experience, and supporting early life cycle and employee trials of new offerings. Drive product initiatives end-to-end by working closely with Network and IT teams, while collaborating with Marketing on value propositions, go-to-market strategy, and execution plans. Align cross-functional teams across Marketing, Care, Sales, and Tech Ops to successfully launch products to market and frontlines. Prioritize and support IT and Network builds within tight timelines and budget constraints. Develop executive-level presentations and foster a culture of trust, continuous improvement, and innovation. Known for distilling complex ideas into actionable strategies and championing cross-team collaboration to deliver meaningful customer and business outcomes.

Served as Product Owner within the Product Content Lifecycle team, responsible for managing end-to-end channel activity across both traditional broadcast and emerging platforms like IPTV and TV Everywhere. Oversaw the planning and execution of content changes, including launches, removals, rebrands, and migrations, while ensuring minimal disruption to viewers. Worked closely with internal teams across product, engineering, operations, and marketing to align content changes with broader business priorities. Ensured all activities supported financial goals, enhanced customer experience, and met regulatory or contractual obligations. Regularly interfaced with external content providers and technology partners to coordinate timelines, validate technical requirements, and drive consistent execution across systems. Played a key role in maintaining the health and stability of the video product portfolio, helping to modernize distribution strategies and improve how content was delivered and experienced across platforms.

Managed a portfolio of 600+ TV channels across multiple platforms, including linear, digital & IPTV. Collected and analyzed performance data to support business cases, channel portfolio reviews, and marketing campaigns. Provided insights that directly informed strategic decisions, including carriage negotiations and contract renewals. Partnered with internal stakeholders and external content providers to ensure alignment on programming goals, value assessments, and audience impact.

As a Platform Specialist supporting video services network operations, I managed the day-to-day execution of live sports programming through the Super Sports Pack, working directly with major leagues and networks including MLB, NFL, NHL, NBA, and national/regional broadcasters across Canada and the U.S. I tracked and reported on daily, monthly, and annual performance analytics to ensure consistent delivery and drive ongoing improvement. In addition to live event operations, I collaborated across departments — including Product, Engineering, Project Management, and Network Operations — to lead complex projects such as new channel launches, rebrands, source changes, and interconnect builds. Key responsibilities included: • Creating and delivering training to support evolving departmental needs • Writing and maintaining detailed operational processes and documentation • Provisioning and maintaining services on core and edge video network infrastructure (Cisco DCM/DCMX, Motorola DM, Evertz, Harmonic, Elemental) • Monitoring end-to-end video platform performance using Tektronix Medius and providing recommendations for improvement • Performing proactive maintenance and troubleshooting for SDV, Digital TV, and IPTV systems, including encoding, transcoding, disaster recovery switching, simultaneous substitution, and live event broadcasting This role combined operational oversight, technical execution, and cross-functional leadership to support the delivery and reliability of high-demand television services.

Operated both long lens and handheld cameras in a large multi-purpose stadium, capturing live coverage of a wide range of events. Regularly covered Toronto Blue Jays baseball and Toronto Argonauts football games, as well as soccer matches, monster truck shows, and other major events. Skilled at tracking fast-paced action and adjusting to different production setups depending on the event. Collaborated closely with directors, producers, and technical crews to deliver high-quality live broadcasts for in-stadium screens and television audiences.