nathan ramoo
manager policy owner services and advisor remuneration team
About
Experienced Vice President with a demonstrated history of working in the banking industry. Skilled in Service Delivery, Business Relationship Management, Operations Management, Process Engineering, and Customer Service. Strong administrative professional with a Diploma focused in Information Technology from University Malaya.
malaysia
kuala lumpur
banking
process engineering, workforce management, customer service, credit cards, retail banking, banking, relationship management, vendor management, business analysis, contact centers, management, process improvement, call centers, performance management, operations management, mis, service delivery, business process improvement
Experience
manager policy owner services and advisor remuneration team
aia
vice president - head of operations support
uob centre of excellence
operations manager sg inbound contact centre
scope international
credit initiation manager
standard chartered bank
customer service manager
standard chartered bank
customer service
standard chartered bank
manager process engineering
scope international
I am in charge of both MY n SG process re-engineering team.
assistant vice president - wfm,mis,process improvement,projects,service quality
uob centre of excellence
* I am responsible over 4 functions * a) Process Improvement * b) WFM * b) Inbound Team * c) OJT Team
Education
stamford college
university malaya
nathan ramoo's Contact Information
Phone
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