Nathan Okoh

Secures partnerships, manages finances, promotes sponsors, and enhances student events and initiatives.

Ministry of Social Services - Program Effectiveness • Prepared and analyzed program and financial data using SQL, Excel, and Python to support decision making. • Supported backend data workflows by validating report outputs, flagging data integrity issues, and improving the accuracy of automated reporting processes

Administrative Duties: • Record necessary safety, accident or wildlife occurrence information on reports and ensure they are delivered to the appropriate member of staff in a timely manner; maintain lost and found records, Etc Business Operations: • Acquire understanding and ability to use all functions of Shop.Albertaparks.ca system in order to register campers, process changes such campsites and/or check-out dates, cancel reservations, complete check-outs, record reservations and processes payments or refunds using the system • Proficiency with ASPIRA software and functions to operate cash register and point of sale machine, ensuring floats and cash outs are accurate and balanced • Ensure building security through effective opening and closing tasks/procedures, ensuring facilities are kept clean, organized, secure, and safe at all times • Retail sales of product and services • Responsible for inventory management and control • Operation and preparation of hot food items Customer Service and Communication: • Provide exceptional customer service as the first point of contact for day users and overnight campers • Strong communication skills when working with visitors and coworkers, and an ability to interact in a friendly, informative, diplomatic, adaptable and professional manner •Provide accurate, concise and relevant information to park users regarding park facilities, services, activities, tours, directives, policies and regulations, as well as regional tourism opportunities and services • Receive, respond and manage all customer service emergencies, issues, complaints, concerns and other feedback in highly professional and appropriate manner, including referrals to other appropriate departments, as required such as caretaking, maintenance, and visitor services, and following up on any such actions as required • Assist and work closely with other parks program streams as required to ensure operational and visitors’ needs are met.

I had the incredible opportunity to serve as a Program Director and Player Development Coach at Northern Trailblazers Basketball Club. At Nothern Traiblazers we believe in the transformative power of basketball to shape not only exceptional athletes but also responsible, disciplined and upstanding individuals. My Key Responsibilities: Player Development - Design and implement basketball training programs for players of all ages and skill levels. Conduct skill assessments, create player development plans, and monitor progress. Foster a good team culture of teamwork, discipline, and sportsmanship among athletes. Mentorship and Leadership - Serve as a positive role model and mentor to young athletes. Instilled values such as hard work, perseverance, and respect in athletes. Lead by example to inspire a love for the game.

Flood Restoration: • Removed drywall, insulation, and flooring from affected areas • Worked with various power tools