Nathan K.

Own and manage the end-to-end supply chain, from strategic sourcing and procurement with overseas manufacturers to final-mile customer delivery. Lead demand planning and inventory strategy, analyzing sales forecasts and marketing promotions to prevent stockouts and optimize inventory turns for a high-growth D2C channel. Direct all international logistics, including ocean/air freight, customs, and tariffs, while managing 3PL warehouse relationships and performance. Negotiate contracts, pricing, and terms with component suppliers and manufacturing partners to reduce COGS and secure production capacity. Partner with engineering and quality teams to manage new product introductions (NPI) and ensure all suppliers meet rigorous compliance standards. Drive continuous improvement by tracking key supply chain KPIs (e.g., landed cost, order-to-delivery time, forecast accuracy) and reporting to executive leadership.

Fosters a culture of safety and quality, leading to 100% compliance in safety and inventory control. . Drives a 10% increase in inbound efficiency and a 7% rise in overall productivity by analyzing root causes and implementing data-driven process enhancements. . Partners cross-functionally with headquarters to lead and execute pilot initiatives, ensuring the successful adoption of new workflows and systems. . Develops and utilizes real-time KPI dashboards to monitor performance and inventory metrics, enabling proactive adjustments to meet operational goals.

• Directed a 130-person workforce in a high-volume distribution center, successfully meeting all customer delivery SLAs. • Championed a culture of accountability and engagement through weekly start-ups, coaching sessions, and safety huddles. • Drove a 36% improvement in productivity by introducing new labor standards and Lean processes. • Utilized Kaizen methodology to enhance outbound sortation processes, resulting in a 16% increase in throughput and a reduction in error rates. • Collaborated with engineering and data teams to analyze and resolve bottlenecks, optimizing labor utilization and throughput by reallocating resources.

• Directed a 10-person team, enhancing cross-departmental collaboration and refining communication channels. • Analyzed product, market, and customer data to develop accurate sales and profit forecasts. • Served as a liaison between internal communications and marketing to manage promotional campaigns.

• Managed and developed a team of up to 10 employees with a focus on operational efficiency and superior customer service. • Increased customer service satisfaction by 40% by maximizing vehicle intake and repairs while minimizing wait times, achieving a 92% satisfactory rating. • Exceeded monthly sales goals by as much as 60% by utilizing a consultative sales approach to understand and meet customer needs.