Natarajan Mohandoss

Oversee strategic initiatives, business development, and team leadership across key functions to ensure that our goals align with industry trends and client needs. With a strong focus on fostering relationships, enhancing processes, and leveraging technology, I am committed to delivering sustainable value to our clients and stakeholders. Work closely with cross-functional teams to optimize performance, lead business transformations, and scale operations. My strategic insight and problem-solving skills allow me to navigate complex challenges and position Glottis for long-term success. Key Areas of Expertise: Strategic Planning & Execution Business Development & Growth Operational Efficiency & Optimization Leadership & Team Development Client Relationship Management Technology Integration & Innovation

Oversee the management of the branch ocean import department Ensure that productivity and profitablity goals for ocean import department are met Be responsible for the compliance and quality issues for the ocean product within the branch Compliance with Dangerous Goods Regulations (where applicable) Develop relationships with the "Core" Carriers Ensure EFL's value statement is clearly communicated to each core carrier Provide local market feedback on carriers to the Regional Ocean Product Compliance with EFL's OPS procedures Lead the ocean sales effort. At least 20% of time to be spent on sales calls (retention and joint calls with branch sales team) Have through understanding of local market pricing conditions Have a through understanding of and personal involvement with the top 10 ocean customers Manage all ocean/Air business within the branch after transition from sales Oversee the branch bid/quotation process Conduct & Participate in the weekly branch sales meeting Participate in Global RFQ PAN India with an strategic approach on increase the winning ratio Ensure to build carrier contract for seamless commercials for long term validity Review, understand and focus on improving department job level yields Attend the AR meetings and proactively work to maintain accounts payment within agreed credit period Review daily department revenue report Ensure company credit procedures are followed and utilized effectively Manage accounts payable to vendors viz…shipping Lines, co-loaders, CFS, Truckers, etc… Be open to implementing new system changes and enhancements into the department Be involved and suggest system/process improvements Set the tone of this environment within the department Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees Proactively communicate with the team to ensure continuous awarness and understanding of policies and regulations

RFQ/RFP analysis Procurement of Air & Ocean rates Cost maintenance for origin/destination Dashbord on Tenders with status on win ratio against bid submitted Interdepartmental co-ordination considering the service deliverable Exposure on pharma product/shipment to Canada

Procuring / Maintaining Commercials on PAN INDIA Work closely with the Agility Global tender management team to understand the pricing requirements of the tender documents. Ensure timely, complete and 100% accuracy quoting for assigned tenders Optimize the quoting done for Tenders in order to have high win ratio Exposure on AIR & Ocean Product pricing Data analysis and strategic approach towards Global Tender Handling pharma business from pricing/planning and operation which includes pharma reefer consolidation too.

Key Result Areas • Administered and Managed 30 member team of Key Account customer service • Managing the Logistic Network to facilitate seamless movement of shipments • Handled Import Customer Service for PAN India and maintaining an excellent infrastructure to ensure smooth flow of operations • Drafting route plans of employing resources in a cost-effective manner to ensure operational efficiency • Coordinating with branches for ascertaining the requirements and delivering need based product solutions • Involved in day to day issues cropping at various levels • Conducting training to enhance knowledge and efficiency of subordinates Highlights • Successful migration of Import Customer Service from all the Branch to Center of Excellence • Successfully created backup plan to ensure smooth flow of operation even when an account holding customer service is on leave • Team formed to generate business from adhoc customers • Efficiently identified resource and allocate Customer to gain confidence and increase the shipment counts • Identified the nature of jobs and created a support team for efficient and error free documentation • Distinguished efforts towards increasing the average count of Shipments for a CS to 190 shipments/month from 140 Shipments • Resourcefully maintained data’s for management review and planning • Effectively employed the resource to have equal work load among the team • Have got appreciations for the extensive follow up on urgent shipments

Key Result Areas • Coordinating with Shipping lines, transporters and Customers in USA • Undertook many challenging personal cargo out of USA. Highlights • Have been constantly improved the console program out of New York to Delhi • Successful implementation of buyer console out of Chicago for Comstar Automotive

Key Result Areas • Managed the Shipping line contract rates and utilized the same for increasing volume and revenue • Undertook initiatives like Planning and generating NVOCC business as well as cross country shipments Highlights • Significantly contributed in the development and execution of Freight desk for PAN India • Have handled the commercials of prominent customers like ITC, Global Green Company Limited, Whirlpool, Dr Reddy’s etc.,